タージ ウエスト エンド(Taj West End)

Gave very shady room and when asked to change room they don't have same category room as well as they don't have immediately High category so they asked me to pay extra fees which was almost 3 times higher which was paid

Old school 5 star Colonial era 125 years old property

I loved this place. Food is amazing, rooms are so big and clean

The stay was good. Buffet breakfast was a good spread of continental and Indian.

酒店在咖啡、胡椒種植園，環境非常安靜優美，圍繞中心湖建立了一些的別墅樓。酒店有3個餐廳，2個是露天的，四面通風，晚上有點涼。晚餐20:00開始。每天17:30種植園有免費導園參觀，學習了很多。衹可惜16:00以後有蚊子比較多，而17:30的遊園讓蚊子有了一頓美餐，如果遊園早上或者下午早一點就可以避免蚊子的問題了。房間硬件還可以，但是浴室、廁所設計非常不合理，進入廁所必須通過淋浴室，洗澡後，廁所地上都是漏進的水，非常滑，如果將淋浴室與廁所的門並排分開，就會解決問題。衞生還可以，枕頭太空棉比較廉價，與酒店價格檔次不符。

The Taj continues to set the standard for service. Every member of the staff, from the bell*** to the restaurant waiters to the ***agement, make you feel as though you’re the most important person staying at the resort. They remember your name, any requests you’ve had and even how you enjoy your coffee in the morning. It’s these details, ***** with a genuine sense of kindness and warmth, that make this resort special. The grounds are also lovely, lush and green with winding paths around gardens and an intimate temple tucked away in a leafy nook. We often stepped out of our room to see a plump turkey strutting by for a morning walk! The highlight is the buffet breakfast, with an excellent variety and choices from western and Asian dishes to traditional Indian options, including made-to-order dosas and egg station. We walked away stuffed every morning! If there is one place for improvement though is that the rooms are showing their age. While very comfortable, the rooms are in need of renovating or updating. The curtains are a bit faded and stained, the paint has chipped in corners and the tiles, shower doors and fixtures in the bathroom are stained and dated. It doesn’t take away from the wonderful experience of the resort but it’s certainly noticeable and surprising at a Taj. Overall, a wonderful stay and we look forward to returning soon!

Dated rooms and not well kept. No good on site food options. The service was forgettable. The property is exceptional in tis location and green cover. The recyclable glass bottles were a nice touch. I will not be staying here again.

En flott oase i en ellers hektisk by. Svært hyggelig betjening og daglig service på rommet som hadde flott beliggenhet og bra størrelse.. Gode restauranter på området. Bil (hotellbil) er nødvendig for å bevege seg utenfor hotellets område. Her bor vi gjerne igjen !

Never expected Taj service to be so bad, extremely non friendly staff, very arrogant and the worst was while checkout when I was charged for some bills which I had already paid. If I had not checked the details, I would have ended up paying twice. This is after I had spent significantly on F&B both in room and in the restaurant. I think this will be the last time I will use a Taj property if I have a choice.