Holiday Inn Club Vacations Oak N' Spruce Resort

This is a time share/hotel type. They don't serve food, but the grocery is just a few minutes away. It will be a nice room for a family of four. Clean and close to our destination.

Second time back, rooms are a bit dated but the amount of space you get is unmatched. Tons to do for the kids. We had a wonderful stay and will be back

The people were amazing. A great place for family with children. I wish I knew about this place when my kiddos were little. Only comment is that the cafe is terrible. Great people, kind, thoughtful but the food needs improvement.

Great get away with your family. Love how there is so much space for everyone.. Pretty big pool it was fun

The pool areas were filthy with Goldfish crackers strewn all over, hairballs floating in the water, and large groups of inconsiderate patrons who behaved in extremely unsafe ways. We had problems with check-in given a system-wide outage. This hotel / facility has great potential, but there should be more policies in place to discourage large groups of guests monopolizing the pool area and leaving behind huge messes.

Did not appreciate the fact that the property sells game room cards right up until the time they turn off the games. We had just bought a $50 card and the place went dark. It it an unfair business practice. There should be a reminder sign at the machine "close at 9pm" We checked out early and couldn't use the next day either. The customer service at front desk should be more understanding and helpful instead of belligerent and accusatory that we should know better. Was not a good way to end our stay at Holiday Inn

I would like to share that our experience with Fitz at check in was wonderful. Super friendly and courteous

The staff was very friendly and knowlegable. The property was beautiful. Our room was spacious, clean and cute. Having two bedrooms and two bathrooms was great, having 2 adults and 4 kids. The kids loved the pools and the arcade. The only thing I didnt like was having to climb 3 stories to our room during a snowstorm. Not the hotels fault it was cold, but an elevator would have been nice. We will definitely be heading back and I will keep recommending this place to friends and family.

Expectations for the price were far better than anticipated!! The room (more like a well furnished and equipped 1 bedroom apartment) was uniquely decorated in accordance to its rustic mountainside location...The only negative comment was how quickly the hot water ran out in either of the 2 full bathrooms in our suite.