Family of four from Denmark
Booked two rooms in January for arrival April 3rd in Berlin.
When we arrived in Berlin, the receptionist found our booking right away, but said we were from Singapore and a company.
Very strange.
She also said that the two rooms had not been paid for.
(We paid immediately in January.)
We had to pay one more time.
We mentioned that the rooms were booked through Trip. com, but she said that the hotel had no agreements with such a booking entity.
When we got the rooms, it was on two different floors, so we couldn't enter our family and meet, as the card keys do not give access to other floors, incl. the elevator.
翻訳
ゲスト
ツインルーム
宿泊: 2025年1月
出張・ビジネス
7件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年2月21日
Świetny hotel. Polecam! Bardzo schludny i czysty, a obsługa niezwykle przyjemna. Podróż służbowa upłynęła mi w przyjemnej atmosferze :)
翻訳
peanutss
ダブルルーム
宿泊: 2025年3月
カップル・夫婦での旅行
2件の口コミ
4.5/5
非常に良い
投稿: 2025年4月11日
房間非常乾淨,德國版如家,前台也很和善,就是位置有一點遠,在動物園這邊,需要換乘 SBahn,酒店有早餐和 bar
Très bon accueil
Pas d'attente pour prendre la chambre
Garde des bagages
Libération de la chambre à une heure correcte
Confort général
Petit déjeuner fourni et diversifié
This was my second stay at this decent hotel. It is surrounded by many good restaurants within walking distance and is just 1.2 km from Kudamm city center. The hotel is conveniently located a few meters from the Spichernstraße U-Bahn station, providing easy connections to the S-Bahn. The breakfast is good, though it remains the same every day. For longer stays of four to five nights, it may become repetitive, but the spread is still decent. You have to request room cleaning one day prior and tea Coffee sachets have to collected at the reception once the first stock is over. Reception staff not friendly and had to spend 3hrs looking for an adapter in the city. They said adapter NOT available. Everything in the room functions well, except for the toilet bin, which has a broken pedal. I recommend this hotel for business travelers or short stays of two to three nights, especially if traveling with minimal luggage, as there is limited space to store clothes. Request a higher floor with a street view for a better experience. If you arrive early, you can ask for an early check-in for an additional €20.
翻訳
ゲスト
宿泊: 2025年1月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2025年2月18日
Our entire group of colleagues during our business stay was very pleased with the service at the hotel - the people working at the hotel were very kind and helpful. The location of the hotel also gave us the opportunity to enjoy quick access to the sights of Berlin. The hotel also has the option of a separate work area (that is very pleasant area). We also found many nice places for work meetings around, so that we could also explore the city. The hotel is suitable for both business and family trips and I would recommend it. It is very quiet in the hotel! It has everything you need. We received assistance with every request we made.