Numa I Arc Rooms & Apartments

We didn’t do the check in before arriving and this was a little challenging to sort out at night. Other than that, everything was great, free drinks including water, coffee tea and beer. Great shower and room was well heated. Location is perfect for sightseeing.

Yövyimme Numa Arc rooms & apartments hotellissa 4 yötä puolisoni kanssa. Hotelli oli rauhallinen, siisti sekä hyvien kulkuyhteyksien varrella. Huone oli valoisa korkeiden ikkunoiden ansiosta ja yleisesti siisti. Meillä oli huoneeseen pääsemisessä aluksi pieniä ongelmia teknisistä syistä, mutta hotellin puhelinasiakaspalvelu oli nopeaa ja erittäin toimivaa. Hotelli on toimiva henkilöille jotka eivät tarvitse 24/7 vastaanottoa ja sen tarjoamia palveluja.

When we stayed there it was quiet. What was a little bit weird, is that they said we got an upgrade, but that was not true. We got the rooms we booked, so that was okay. Further the communications was okay and super easy to get in your rooms.

Wasn't too happy about no staff being on site for parking. The few employees I did observe didn't seem like working staff. Did like to self check in with pin but it could be better.

I loved that our room was very clean and in such a good area to walk around with many food and tourist spots

There wasn’t hot water the entire stay and the way they “made it up” to me was with two pieces of milk chocolate.

No AC despite a thermostat in the room. The temperature in the room was 87 degrees F*. Didn’t get cooler in the room despite leaving windows open and having the fan on. Shower didn’t drain properly. They experienced a building wide hot water outage for an entire day. Also the fire alarm went off and the entire building had to be evacuated late at night. This was all during a 3 night stay. It was convenient for walking around in tourist sight seeing areas, that’s about it.

Online check-in process was onerous and glitchy. My stove never worked. I dealt with the help desk several times, but it was never resolved.