ホテル ヘル ミッテ ベルリン(Hotel "Helle Mitte" Berlin)

El hotel no estaba disponible para recibir huéspedes. No recibí ningún aviso.

とても疲れた。きちんと掃除がされていない。エレベーターは下りのみ利用可能で、フロントは1階にあります。フロントは閉まり続けており、そもそも営業時間は短いと宣伝されていました。朝、タクシーを予約できませんでした。ここ数年で泊まった中で最悪のホテル。

ショッピングモールの真ん中のビルの2階にあるホテル。通りを渡ったところにスーパーマーケット。 U バーン 2 ブロック、ベルリンのダウンタウンから約 30 分。同じ建物の駐車料金は 1 日 6 ユーロです。テレビを改善する必要がある、ドイツのチャンネルのみ

This is by far the worst „Hotel“ I have seen. It is very dirty and the staff is unprofessional. It is a rip off. They first take your money and after showing you the rooms they will not refund you. To sleep here could be dangerous for your health. I would suggest other real hotels nearby.

In July, my group stayed at a hotel, and in my 23 years of experience in tourism, I have never witnessed such a disaster. Mistakes can always happen, but the impoliteness displayed by the hotel's representative (PIC) in their attitude and conversations clearly demonstrated their lack of respect for their profession. It was truly incredible that no preparations were made for the group on the day of arrival, despite the group consisting of 55 people, and they were kept waiting in the lobby for over two hours. It was only when the person in charge of the hotel arrived that they informed us we could proceed with the check-in. I could never understand why individuals lacking sensitivity, professional ethics, and even the ability to apologize to the group were involved in the tourism sector. I sincerely hope that this feedback serves as an opportunity for the hotel management to reassess their operations, training, and the individuals they employ. As travelers, we rely on hotels to provide us with comfort, hospitality, and a positive experience. Unfortunately, our stay at this hotel fell far short of these expectations

We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.

We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.

Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy

Also gerne immer wieder super weiter so Personal sehr freundlich und sehr gut Ich möchte Wieder bald reservieren 😊bis bald Vielen Dank Mit freundlichen Grüßen.