ベセスダ マリオット

シャワーも髭剃りもお湯が出ない。300ドルの部屋なのに、信じられない。

No doubt the location and cleanliness was good. Everything else. Parking card was not working and every time I had to press call button to open the barrier. The room had no air dryer. There was some kind of dirt coming from the AC all the time. On top of that, they have automated their room service through IVR, and I had to go downstairs to request for anything. WIFI was available for free if I become Marriott member so they were forcing for free membership. Except for the guy who completed my Check-in, everybody seemed so sad and unwelcoming without a pleasant smile on their face.

Great location in Bethesda, rooms are clean and well maintained.

酒店在馬里蘭州，距華盛頓DC大約有三十公里，算是華盛頓DC的郊區。我們是自駕，出酒店就有主幹道，出行方便。標準的雙床大床房，房間雖不是非常寬敞，但設施齊全，空調、冰箱、保險箱等，健身房、游泳池等我們沒有時間享受。大堂等公共空間有無線網絡，房間沒有免費的無線網絡。房間沒有放置免費的礦泉水，入住時前台給了2小瓶礦泉水，第二天我們主動向前台要了礦泉水，第三天我們再向前台要礦泉水，竟然説發完了。有停車場，但要收費，攜程上寫明18美元一天，但前台要我們交25美元一天，我們住了三晚。早餐沒有預訂，大概是25美元一人。

no valet staff to park cars and a 25/day charge to self park/ front desk did not inform about any "extras" that might be available and more importantly what was not. such as no coffee in the morning/ instead you had to go into the bar/dining facility and pay for a cup of coffee/ did not inform that after a certain hour the front door was locked and a key card was necessary. overall ok but not great communication

I have stayed in Marriott hotels for more than 30 years and without a doubt this was my worst experience. My wife and I arrived in DC and I went straight to a business meeting and sent her to the hotel. She recently had surgery and needed to relax. The hotel manager would not let her check in under my name. I called and he said Zi had to be there in person. I offered to zoom or FaceTime with my license and he said no go. Beyond ridiculous that I can close on a house and testify in Federal court via zoom but can’t check into a hotel which has already been fully paid for. My wife had to wait for hours until I arrived and when I did I got stuck in the elevator. The maintenance man told me literally not to worry and it happens all the time. The electrical outlets next to the bed didn’t work and when I went to talk to the manager he said he does not care.

the resturant was exspensive, food was delicious, service wasn't great. decided hat having to buy breakfast at the resturant was going to be to exspensive so we found an iHop. Paying for parking was a bit much and it was difficult to get in and out of the hotel. the tickets didn't work well to open the gate. Oh and I reserved a hearing/mobility room/tub I was hoping it just had a shower it didn't. Mobility issues generally mean tubs are not a good fit.

I recently stayed at this hotel and unfortunately had a pretty frustrating experience overall. There were several basic amenities that I expected but were not provided—no complimentary breakfast and no WiFi included, which was disappointing. The room itself was uncomfortably hot, and it was difficult to regulate the temperature. On top of that, the hotel seemed overwhelmed due to multiple events happening at the same time, which made the entire property feel chaotic and disorganized. Parking was one of the biggest issues. There was no complimentary parking, and I was charged $25 per car for two vehicles. I was then told I couldn’t pay for a third car (my sister-in-law’s) due to a two-car limit per room. However, the parking gate wasn’t functioning properly, so other guests were coming and going without paying. That made it especially frustrating to have paid around $50 while others parked for free due to system issues. Additionally, the condition of the room and property raised concerns. The bedding was torn, and the lighting fixtures appeared outdated with exposed or worn wiring, which honestly felt unsafe. The hallways were also noticeably dirty. Overall, this stay did not meet expectations, especially for the cost. I hope management takes these concerns seriously and considers making improvements—or offering some form of compensation for the experience.

I reserved a room with a Roll in shower. When I arrived the fully trained staff didn't even know which rooms had them and it took an hour or manager to finally offer an available room but just for one night. We opted to cancel the reservation and leave