I stayed at this hotel after booking through ******* and had a terrible experience. They tried to charge me $250 for a chair that was supposedly damaged, even though it was already broken when I arrived. Instead of handling the situation professionally, they immediately blamed me and attempted to force an unfair charge.
On top of that, the hotel claimed there was a “7-day stay policy” through *******, which is completely false and was never disclosed during booking. It felt dishonest and misleading, almost like they were making up policies to avoid refunds and keep extra money from guests.
To make matters worse, they also kept my $76 deposit without a proper explanation. Communication was poor, customer service was unhelpful, and the entire experience felt shady and fraudulent.
I would strongly recommend taking pictures of everything in your room before staying here and double-checking all charges. I will never stay here again.
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