Location
The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather.
Check-in
ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process.
Check-out
Confusion
Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English.
Breakfast
Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future.
Luggage Handling and Car Access
One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather.
Scenery
Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property.
We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.
翻訳
6/20
Richly Tan
コテージ(空調)
宿泊時期: 2025年12月
ファミリー
9件の口コミ
10/10
とても素晴らしい
投稿日: 2026年1月25日
The owner was really kind and helpful~ Even though we didn’t speak the same language, he was very patient and did his best to answer my questions and help me with the check-in🥹 I really liked this place and would definitely come back again next time!!
翻訳
JENWIT KHAMMAWA
プレミアムヴィラ(五右衛門浴室付き)
宿泊時期: 2026年2月
ファミリー
6件の口コミ
10/10
とても素晴らしい
投稿日: 2026年3月21日
Beautiful place
翻訳
Hippopink
スタンダードコテージ-A
宿泊時期: 2025年11月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年1月6日
Very good have fun
翻訳
ゲスト
Villa , Non-Smoking (Great Value for Two Guests [Goemon Bath])
宿泊時期: 2026年6月
ファミリー
4件の口コミ
8.0/10
とても良い
投稿日: 2026年7月19日
체크인. 체크아웃 모두 셀프입니다
주인 또는 직원을 마주칠 일이 없어서
친절서비스는 잘 모르겠네요
건물도 본인이 직접찾아가야하고 안내는 전혀없어요
다만 리셉션에 건물 지도 자세히 나와있으니
체크인후 지도 확인하세요~
짐을 들고 이동하는 길은 좋지 않아요. 조금 불편합니다
숙소건물까지 이동로가 있으면 좋겠구나..생각했어요
숙소내부는 상당히 깨끗합니다
시설도 좋고, 청결합니다. 저녁에 도착했는데 고에몬 욕조물이 따뜻해서 좋았어요.
다만, 아침에는 식어버려서 물이 따뜻하지 않더라구요. 아침에도 따뜻했으면 더 좋지 않았을까 생각해봅니다.