ニルワナ リゾート ホテル(Nirwana Resort Hotel)

民丹島度假酒店 還是非常值得的！ 酒店風景很好 有自己的海灘 還有很美的泳池~~工作人員的服務態度都很nice👍🏻 環境雖然嚮導和我們説也許有點舊 不過我覺得都還挺好的 - 不過！有很多🦎壁虎 知道是島無法避免 但是我真的好怕好怕！！！ 而且入住的第一天隔壁有新加坡的學生開party一直到凌晨 吵的不行 早上起來還吵 和酒店反映 也衹是和我説和他們講了 但是依然沒有解決問題啊啊啊 吵了我好久🥹🥹

是家比較老的酒店～沒有usb充電，所有的燈要自己一個個手動關～但也沒有點評裏説的這麼差。住的套房，挺舒適了～酒店的沙灘海岸線很長，環境很好。早餐品種是有點少，但隨便吃吃還是過得去的，基本款都有。

The resort is big building and beach front but it is not for swimming, the hotel is okay, the pool got 3 parts. No sauna in the resort. The Staff at restaurant and room service and housekeeping are friendly. Susan is very helpful but I was surprised that my 11 yrs old child was charges as adult even it stated in your website that Child is 11 yrs old I contest it but no avail so I paid as Adult for 11 yrs old. We had lunch at Mayang Sari restaurant that serves local cuisine which we always try whenever we visits Indonesia we ordered Oxtail soup but the soup is bland, no umami taste, the beef is dry it's disappointing. The service is good though. Our check out time was not smooth either, I was asks to pay the bill of more than 3 ml+ idr but my actual bill is just 1 ml + idr.

非常滿意！性價比真是超級高！酒店服務人員態度超級好，有碼頭接送的車，早餐也挺好吃！酒店環境好，泳池也好看，樓下直達沙灘，在小亭子的躺椅 就這樣一上午吹吹海風～非常愜意！

酒店環境很好，前台、負責調度車輛的工作人員很熱情有效率。 離開酒店後才發現包裏少了大概8張百元新幣，回想起來度假出門唯一包離身的時候就是第一天早上出去吃飯把錢包放在房間內，早餐回來後房間已經被打掃過了。但已經離開酒店，也就沒找他們。就提醒下吧，出門在外包不離身，免得給自己舔堵。

This place has the nice vibes of a traditional resort. Staff were largely polite, welcoming and friendly. There’s a large private beach area. However, my stay was marred by several issues. I booked a room with options for either a double bed or 2 twin beds. Upon arrival, I was told that there were no double beds available. I asked the staff if there’s anyone in a double bed room who’s checking out today, and told the staff I’m willing to wait if there is. She said there’s a guest in a double bed room who’s checking out that day, but she’s unable to “confirm”. She suggested that I take a room with 2 twin beds combined instead. Sensing that I’ve no choice, I reluctantly accepted it, and upon reaching that room, I saw the adjacent room with a double bed and the room looked vacant. I went back to the reception to ask if I could take that other room, and this time another staff took over and told me there’s a room with double bed for me but I have to wait for it to be ready. I agreed but felt perplexed why the first staff couldn’t have just told me the same thing. It’s not like I insisted on having a double bed room immediately, I already said I’m willing to wait. Another issue was the wifi. We all had problems connecting to the wifi, and when we finally got connected, the connection was often unstable. On the second night, there was a power failure and the electricity was out for several minutes. Overall, this is still a nice comfortable resort that makes a good getaway from the city. It will be even better if staff communication and wifi can be improved.

Old resort. Not well maintained. Bathtub is dirty, which the housekeeping staff claimed "it is like that". Door is super hard to open. I asked the staff about it and got the reply "oh our guests always have issue opening the door". Service of the staffs also bad. When asked about check in and check out, the reply is rude. When we bought just ice cream at dino bistro for tea break, service charge was incurred but we were not allowed to dine in, as they claim that we did not purchase any meal. Food at poolside restaurant is expensive and super dry (we ordered chicken katsu and barramundi burger), totally not worth the hefty price. The beach is not suitable for swimming as the water is dirty and full of rocks. Tv quality is bad. Wifi can hardly be used as they want you to pay for premium connection. In short, the resort is not worth the price paid for.