ラディソン ブル ホテル、バーミンガムに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Jintianyehencanlano,Thank you for your review! We appreciate your feedback and are glad to hear that your stay was generally enjoyable. We’re sorry to hear that the bed arrangement wasn’t ideal, and we’ll look into this to ensure a better experience for future guests.We hope to welcome you back soon for another stay!Best regards,The Radisson Blu Birmngham Team

ホテルからの返信: Thank you for your fantastic review! We’re delighted to hear that you chose our hotel for its convenient location near the Hippodrome Theater and New Street train station. It’s great to know that you found your room spacious, clean, and comfortable.We apologise for the initial issue with the AC but are glad our team was able to accommodate you quickly in another room. We’re also pleased you enjoyed the breakfast options available.Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the great view from your double room and appreciated our convenient location near the train station and city center, as well as easy access to the University of Birmingham.It’s fantastic to know that our front desk staff made such a positive impression by being friendly and attentive, and we’re glad they could assist you with the refrigerator for your yogurt.We truly appreciate your kind words and look forward to welcoming you back to Birmingham in the future!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness of your room and appreciated our excellent location near the city center and New Street Station. It’s great to know that you found the nearby supermarkets convenient, especially the Chinese supermarket!Your feedback means a lot to us, and we hope to welcome you back soon!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for your wonderful review! We’re thrilled to hear that you chose to stay with us for the second time and that you enjoyed our convenient location near Chinatown. It’s great to know that you found your room large and comfortable, and that you appreciated the good sound insulation and cleanliness.We’re also glad you enjoyed our delicious breakfast and the freshly squeezed juice—it’s always a hit with our guests!We appreciate your feedback regarding the hot water in the bathroom, and we will look into this matter to enhance the experience for future guests.Thank you once again for your kind words, and we look forward to welcoming you back for your next stay!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations, especially regarding the breakfast, the condition of the hotel, and the value for the price.Your comments are very important to us, and we will share them with our team as we continue working to improve our offerings and guest experience. We hope that you’ll consider giving us another chance in the future to provide a better stay.Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Dear Chin San,Thank you for taking the time to provide your feedback. We appreciate your insights regarding your recent stay. We’re glad to hear you found the hotel convenient, and that you appreciated the spacious and clean room.However, we sincerely apologise for the issues you encountered with the air conditioning and the lack of service. Your comfort is important to us, and we regret that the air conditioning did not perform as expected and that our staff did not meet your service expectations. We will address these concerns with our team to ensure improvements are made.We also appreciate your comments regarding the cleanliness of your room and the bottled water policy, as it helps us understand where we can enhance our guests' experiences.Thank you once again for your valuable feedback. We hope you’ll consider giving us another chance in the future for a more pleasant stay.Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for taking the time to share your review! We’re delighted to hear that you enjoyed the amazing city view from your superior room on the 18th floor and that you found the room clean.We apologize for the discomfort you experienced with the bed and pillows. Your feedback is important to us, and we will certainly look into this matter to enhance our guests' sleeping experience.We appreciate your insights and hope to have the opportunity to welcome you back for a more restful stay in the future!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for your kind review! We’re glad to hear that you found your room nice, clean, comfortable, and convenient. We appreciate you choosing to stay with us after your time at the Holiday Inn next door.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,The Radisson Blu Birmingham Team

ホテルからの返信: Thank you for your review! We’re glad to hear that you found our staff really nice and that your experience was generally positive. We sincerely apologise for the inconvenience regarding the lack of water, but we appreciate your understanding and are pleased that we could issue a full refund.Your feedback is valuable to us, and we hope to welcome you back for an even better experience in the future!Best regards,The Radisson Blu Birmngham Team