Nothing terrible about the hotel, just for the similar price at other Birmingham hotels, it was a let down. While fairly clean, there was just a lot more wear and tear than I was expecting.
Minor, but both mornings when I came down for coffee, it was cold and gross both days.
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Verified traveler
2023年12月21日
Excellent service. Placement of lighting in room could be improved.
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Rita
2023年8月1日
Convenient restaurant & bar inside. Inside pool even though the water was cold. Room wasn't what i reserved. Ceiling has horrible patchwork from water damage.
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Amy
2023年7月27日
Our TV didn't work, and we were unable to get anyone to come help us with it. We asked for more towels and were told to find someone in housekeeping on our floor. We never did get the towels because the person I found didn't have any. The person at the front desk was nice, but not particularly helpful.
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Donald
2023年11月20日
Great hotel. Extremely helpful and friendly inviting staff
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Dominic
2023年7月25日
The pool was out of order and they should let people know that before renting out rooms
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Verified traveler
2023年7月27日
The bed was hard and looked like some didnt change the bed sheets just made the bed up
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Brandon
2023年4月18日
I was not pleased with the charge for breakfast, 14.60 on top of that! Continental breakfast has always been free anywhere I’ve ever stayed. I won’t use this chain again due to that fact and not to mention it was never told to me that I would be charged.