Residence Inn Birmingham Downtown at UAB

My stay was awesome. However, I have stayed at this location many times in the past. I do not like the fact you have to pay for parking now. Please reconsider the parking fee, especially in the past there has never been enough parking.

New, clean rooms with all the necessary items except hand soap. Construction elevator seemed to be the only elevator working upon arrival but understandable due to ongoing renovations. Like the late check out time. Good stay.

Hotel under construction. Full of workers and dangerous to guests. Should not be open to guests

This is a great hotel, very clean, and the service was also very good. However, renovation was going on, so there was construction material everywhere. Very little parking at hotel, but they still charge a 23 dollar a day fee for parking.

The front desk was literally rude … said that there is an issue with my reservation and she refused to check my ******* app … then made me call ******* just so she takes the payment at the property .. I never had any issues with this sort of situation. Just her attitude made the stay very uncomfortable .

I travel a lot and this was the 3rd of 6 hotels on this trip alone and the only one I would not stay at again. The staff were great and very helpful and friendly, I will say that, but this hotel is dirty, poorly maintained and not in good condition. I'm not going to go into great detail but I have no idea how this hotel gets 8.5 points and is rated as "Excellent". With the exception of the staff, there's really nothing excellent about it. My room actually felt "sticky". The "sofa" in the suite area felt as if it were latex coated and was in poor condition, as was the other furniture in the room, including the bed which was visibly sagging and "squeaked". The bathroom was not clean, with visible rust and soil in the shower and around the sink base. My apologies to the staff for this review, they really were the bright spot. I will be back to Birmingham, but not to this hotel. A quick side note, if you do stay here, there are really no amenities, no restaurant, no lounge area, no bar, although about 3 blocks easy walking up the hill there is a neighborhood where you can find a few shops, bars, and places to eat.

Staff was very quick, responsive, and happy to help. They let us know about local events also. My room had a bad water leak and the staff quickly moved me to another room. The hotel in its self needs repairs. My new room ( 206 ) had a door falling off the hinges. The rooms could have been a little cleaner but over all a great experience!

GOOD - The property is close to the hospital. The staff was very friendly. BAD - The property needs a major renovation. Furniture was old and worn. Towels were thin and cheap. Parking was horrible as well. Not what I expected from a Marriott property.

The room was nice, wish the bes could have been softer. I arrived a little early, the young lady working the 7am-3pm. Tried her hardest to find me a room for early check-in Once I returned to service was lack luster from 3pm-11pm shift. The yound ladies offered the guys in front of my complimentary snacks as they ended the conversation. As I approached the front desk I didn't get the same offer. I will say the morning shift the next day were veey polite and friendly.