ホリデイ イン エクスプレス ホテル & スイーツ バーミンガム - インバネス IHG ホテル(Holiday Inn Express & Suites Birmingham - Inverness 280)

When we got there the parking lot had construction vehicles all in it. Walked in door and plactic and dust was all over, but smelled clean. We checked in at a tempoary desk area they had set up. Got room and room was nice and clean. We'd actually stay again. But was shocked at first with all the construction and plactic hanging everywhere. The breakfast in the morning was very good. Would've rated all 5s except for the construction onsite.

This was by far the worst hotel I’ve ever stayed at. It had tons of construction going on in the lobby that there was no mention of and I still paid $170 for my stay people downstairs were not friendly and welcoming. They laughed and joked with each other, and gave no attention to me even at times, making me feel stupid For asking questions. They treated me and my kids like we were secondhand citizens and were rude and disrespectful. If you’re gonna spend $170 go somewhere else absolutely not worth it not to mention the toilet clogged upstairs and downstairs and was absolutely ridiculous.

Was nice once we got settled. Check in/afternoon young lady was very nice. Check out/morning crew looked and sounded like they were having a family reunion. Hotel was hard to find, no markings from the road.

The hotel was nice but we found a cockroach in our room which ruined our stay. We didn’t eat breakfast due to seeing it too

Upon arrival was taken aback by the fact that there were no cars in the parking lot. There was no breakfast service and half the channels on the tv didn’t work, the indoor “heated” pool was lackluster at best. Overall if not for the friendly staff we would have left. Thoroughly disappointed with *******…

The service was thoughtful and kind. The hotel did not warn me that it would be under construction during my stay.

We traveled from Indiana, (on our way to Florida) and planned to stay at a hotel half way through the trip. I specifically chose this hotel, because of their nice pool and hot tub for me and my kids. When we arrived, the hotel was under construction, and the pool area was closed. There was no warning about the hotel being under construction or that the pool area would be closed. I could’ve picked any number of other hotels with like accommodations, had I known that the pool would be closed. Pretty disappointing…

Under construction, things were everywhere. The breakfast area was even had boxes and equipment in it.

The property’s should have to update if they are under construction. They were using saws and tools til 10pm. Elevator needed service