ノーブレック キャッスル ホテル(Norbreck Castle Hotel & Spa)

ホテルの外の清潔さは、駐車場から入り口までゴミやタバコの端があり、何週間もきれいではなかったように見えます。事故の原因となる可能性のある緩いスラブ。 そして私たちの滞在中、外は決して掃除されていませんでした。朝食は良くなかったし、ソーセージはひどく味わった。ゲストはタオルを手に入れなければならず、レセプションからお茶とコーヒーを褒め称えました。これは到着時にcovid 19を使用して部屋にあったはずでしたが、言い訳にはなりません。

あまりクリーンではないルームサービスでは、毎日のミルクシュガーティーバッグコーヒーなどは一度もありませんでした

ホテルは非常に古い。朝食は良かったし、スタッフはとてもフレンドリーでした

Good for the price and very attentive staff, I honestly didn't want to go home.

The staff were friendly. The hotel was nice. The room was a bit disappointing. There were long black hairs and a dead spider in the bath. There was a panel in the bath side that rattled when windy and the light kept flashing. The beds were there was flakes of paint on one bed and all over the floor and only one towel for two people. The breakfast was tasty but the orange juice had been watered down. The leisure centre was lovely. Spent an enjoyable afternoon swimming, sauna and jacuzzi. Didn't use the gym but looked good. There was plenty to do through the hotel including a cinema entertainment.

A Horrendous experience. The 40 minute check-in was completely unacceptable alongside the staff not acknowledging the issues and upset that this was causing. This is obviously something they must be used to and therefore offered no apologies, just excuses. Paper thin walls and constant creaking from room above creating a sensory overload meaning we left at 9pm and drove one and a half hours home.

Hotel was ok, breakfast was great, evening meal wasnt the best. But very friendly staff

My mum and I had an excellent few days away at the Norbreck hotel,we will definitely go again xx

Good Location, Near to sea. Sea Viewing Rooms. Good restaurant with wide variety of food