ディーンサイド ゲストハウス(Deneside Guest House)

Great host, good communication. Clean, tidy, just what we needed for an overnight stay. Heater provided. Convenient location for attractions & shopping, close to central pier. Would stay again.

Rooms are small but immaculate, communication with the host was excellent and we popped in on the off chance our room was ready before 3pm and it was. There's street parking if you are lucky but a few car parks nearby. Perfect spot away from all the noise on a nightime but not too far away to walk. Will definitely stay again

Like to have breakfast on a morning but they didnt cater for breakfast also paid 90.00 for my grand daughter whos 9 when i just paid 80.00 for myself wouldnt go there again service the man was polite

Couldn’t ask for better hosts. Such a lovely family. Everywhere was spotless and the rooms have everything you need. We went for my sons 4th birthday in August and on his birthday morning they sang happy birthday to him on our way out then when we returned they had brought him gifts which their 2 young girls he made friends with gave him. Brilliant location couldn’t ask for more definitely returning in October

We enjoyed our stay , the owners were extremely friendly and helpful and the bed was very comfy .

Lovely rooms great welcome. We were a family of 4 they switched the rooms so we were all on the same floor. Friendly and talked to us about our plans for the week and our stay. Made sure we had everything we needed for our stay. Lovely family. Close to the tower and only 30 min walk to pleasure beach and Waterpark

Nice people and clean and tidy rooms would stay again

The owner was a lovely man, he was polite and friendly. The rooms were dated but at £40 a night they did the job. I went to watch the football with a mate so wasn’t fussed really, but wouldn’t take my partner there. Location is excellent, although a little sketchy when returning after a night out. Overall the stay was fine and probably as expected. But the rooms are in need of updating, sheets whilst relatively clean, looked maybe 20 years old. The owner was the best thing about this guest house.

Not even sure where to start on this one We arrived at midday with husband , son and his girlfriend who was celebrating her 18th birthday. We walked in and paid and as we were walking up the stairs we were hit by a strong odour of curry. As soon as we walked into the room her allergies set off and she was itching. I'm not sure what triggered it but I'm assuming it was a cleaning product as it didn't look dirty. The wardrobe was very damp and musty smelling in both rooms. Our rooms were advertised with a sofa but it didn't have one ( falsely advertised) double en- suite rooms 10 and 11 We decided to go out for a few hrs and then see if we had the same problem when we came back in. We came back on about tea time and realised the problem which was triggering was still there and we had no other alternative but to check son and girlfriend into another hotel leaving one of our booked rooms completely unused. The hotel wouldn't give us a refund even though we didn't use the room at all. My husband and I decided to stay as we were using the room as a base and not in it for long and got changed and went out for the evening. We got back around midnight and tried to sleep. There is a water tanker in the room which burbs constantly approx every 20- 30 mins. After the 3rd burp I decided to go downstairs and complain to the owner. The lady took me back upstairs and showed me the empty room 9. This was a family room. Before I had said yes the man owner shouted something up in another language so I couldn't tell what he said and the lady shut and locked the door without one word to me and left me stood on the landing. At this point I decided to call chat on *********** to see if they could assist me with the problem. After talking through booking .com rung and spoke to the owners who told them there was not a boiler in the room( I then sent pictures over of the water tank) and said they could not assist with another room, even though I knew room 9 was empty. They told me I could leave if I wanted. EXACTLY WHERE WAS I SUPPOSE TO GO AT 1.30 IN THE MORNING ? I am 48 years old and was not prepared to wandee the streets of Blackpool at that time of night looking for accommodation . I was kept up all night with the water tank and at 6am we left . We asked for our money back but apparently its not policy to give a cancellation refund. I wasn't asking for that I paid for a room to sleep in which wasn't fit for purpose as the water tank kept me up all night. I found the owners very rude . Talking to each other in a different language so I couldn't tell what they were saying, calling me a liar and saying there was no water tank in room and not offering an alternative when I asked for one. Quick to take money but not help with a problem room. I have now read all the reviews on here and see their replies to people complaining are very rude and condescending. I expect they will reply to this review as badly. If you do decide to stop here please