マンダリン オリエンタル ラゴ ディ コモ(Mandarin Oriental, Lago di Como)

One of the best hotel I have ever stayed in. Service, location, people, everything was perfect.

Beautiful location. Extremely professional staff. Would have appreciate an earlier check in. We were assigned a room at 4 pm.

Overall, my family and I enjoyed our stay at Mandarin Oriental, Lago di Como. The property was without any question beautiful, inviting and welcoming. I would like to highlight the professionalism of the staff, who were well-informed and made excellent recommendations.

Hotel service and overall are as good as expected. we did have a good time during our stay.

Lovely hotel. However, our room was sooo small. They could have at least miunt the TV to the wall to open some space. They have a table to place things on but they should place a dresser. We had one very small closet. They gave us a room all the way on the top of hill and so if you wanted assistance with golf cart, you would feel obligated to tip so imagine doing it 5 or 6 times. You jist spend your day tipping all day. Expensive stay for not a very comfortable stay.

2nd time at this property/resort since June 2021. Definitely not the caliber of the Mandarin Oriental Hotels like Bangkok, Barcelona or Miami. Work needed in terms of hospitality like staff re-training. Was better in 2021. Has definitely gone downhill since.

Really happy with our stay at MO Como. Will definitely visit again soon.

This hotel is just perfection, the team is super welcoming, they make us feel at home. Tuki ( my dog) is always filled with surprises and details, as well as us. The food was amazing, Silvia, Meriana, and all the team was flawless. Also the dock guys where super kind and helpful with us and the boat. Thanks again MO como, see you soon

Food was extremely disappointing. The staff was terrible, unprofessional, and did not communicate with one another. Mandarin is supposed to be a world class resort and service. I wish I could dispute these charges but I don’t know how… it was horrendous. Spending 3500-4000$ A NIGHT for terrible food and service is very sad. I even went to the pool one day and they were full and I had to sit and wait for a chair 1 hour. I am a big client of yours on ******* but this was a terrible experience.