クラウン プラザ アレ MSP エアポート - モール オブ アメリカ IHG ホテル(Crowne Plaza Suites MSP Airport - Mall of America)

還可以吧 離機場挺近的 兩站輕軌就可以到 樓下就是輕軌站 但酒店的環境有些簡陋 總體感覺一般 裏面的設施該有的都有吧

The staff made it uncomfortable to talk to them. They seemed bothered when being approached. I felt the same energy from everyone I came in contact with from beginning to end. I wouldn’t recommend this hotel to family or friends.

Greatly surprised this is an IHG member - no soap, “hand towels” as bath towels, inconvenient overnight parking, and awkward check in process. Will not recommend this hotel at all. Again, IHG should be embarrassed.

The hotel is in need of massive upgrades and a good deep cleaning. The pool area is very large, odd to get to, but very outdated and just looked and felt dirty. The rooms are very small, outdated and dingy looking. They need to deep clean the hotel rather than surface cleaning. Restaurant for breakfast was good, staff was very kind. It felt very different than the hotel, it was clean and had a nice cozy atmosphere. To sum it up, hotel is mediocre, needs to be upgraded and cleaned.

The front desk staff member was not the friendliest, but the hotel is always nice to go back to when I am in the MSP area.

Cool staff, inhouse dining plus coffe shop with awesome coffee cake muffins and homemade honey butter!!

Upon entry there was nobody at the front desk. During my stay the coffee shop was never open, and the lady in the restaurant was rude like I was bothering her so I left. The room was ok but was not ask described on the website. The parking lot is hard to navigate so having to pay $10 a day is a bit much.