ハイアット プレイス ボカ ラトン / ダウンタウン

The room smelled musty the carpets were old they should be removed the hotel rooms need updating. Breakfast was nice same with the pool. Staff friendly.

The breakfast was unsatisfactory. There was no fresh bread or fresh bagels, no choice of chesses and diary products, very small amounts of vegetables such as tomatos, and no choice of coffees. The main issue was that my room was very cold due to a malfunctioning AC. I reported the problem, the concierge sent a technician who established the problem, but the issue was not fixed and I was not given another room despite assurances from the staff. My room was at 61-62 degrees Farnheit. I will never stay in this hotel again!!!!!

Great area and excellent customer service. Excellent restaurants near by and 5 minutes from the beach.

Spent three nights at this property. It is a nice place and convenient to everything in Boca. Appreciated the complimentary breakfast. Gym was also nice. Some areas could use a little updating but overall great stay!

Location is great, staffs are ok. The wifi is unusable. There is barely any signal.

The location is excellent, with great restaurants nearby. Breakfast was fine, although they need something like a bran cereal. My biggest issue was the housekeeping, which I believe was based on too few staff members. The rooms were not vacuumed and I received a different number of towels each day. Front desk staff was excellent.

Very noisy throughout the entire night. Doors to room don’t block enough sound out from hallway with large gap on bottom. Also they should have a soft closing mechanism because other guests were letting their doors slam behind them at very late hours after 2am.

Excellent service. Hotel a little outdated needs a refresh but the service was excellent!