Disliked · The reception staff at 0200 on 09 apr 2022, was very loudly abusive, rude, disrespectful, shouting out of control and absolutely non repentant in has behaviour. Simply put we were a group of 20 odd friends arrived at the resort at 0200 after a farewell party to a friend. the was no staff at the reception. we called out, no response, so one friend of mine decided to take the key of him room and proceed. just when he was leaving the reception, the duty receptionist arrived. my friend called out to him and told him he had taken the key to his room and held it up to show. The person on duty started shouting at him, how dare you go there, what is your name, why have you touched things on the counter. without going into further detail, he was loudly abusive, arrogant, rude, disrespectful and continued thus till he was checked by another of my friends. The hotel cannot hire such a person for front desk duties. Frankly i will never recommend this hotel to anybody and never stay there again.
自動翻訳