ワン・シックスティーン・ホテル(One Sixteen Hotel)

チェックインは迅速ではなく、スタッフは決してフレンドリーではありませんでした。私たちの部屋の準備ができていなかったので、提供された部屋が予約に従って正しいかどうかを二度確認する必要がありました。また、私がすでに支払ったかどうかがスタッフにとって明らかでなかったため、チェックアウトにも遅れがありました。私たちは空港に向かっていたのですが、出発できませんでした。予約時に支払いをしていたので、支払いを確認するまで15分ほど待たなければなりませんでした。正直に言うと、チェックインとチェックアウトのサービスは本当に悪かったです。

Rooms are dirty, old, and noisy. Staff is very slow and don't care when you ask for basic stuff like towels, toilet paper, a second key. Won't be coming back ever.

It was amazing. People were very friendly and offered kind service overall.

The second night of my staying i arrived at 3 am after a party, and my card didn't open the door. They changed the card, brought a machine to open it. Nothing worked. They end up sending me to another room, with no toothbrush, night products or clothes. When i woke up they told me the door was fixed, but they didn't offer to reimburse the night, ot pay for my taxi to the airport, or dinner, or a f***ing snack, or any product or service. All they say was "do you want us to bring breakfast upstarts?". BTW breakfast was included. Not returning. Not recomending it. Also, their towels are too old.

Everything was good but can still improve. No having a gym is BIG disadvantage, the rooms don't have AC nor coffee maker as previously had it. Everything else is fine, mostly the service and its people were very friendly and attentive.

Happy with the service we received. The staff very friendly and efficient. Every day our room was cleaned and sheets and towels changed. Excellent breakfast.

Safe and costumer service

Poor hospitality at the front desk

Very friendly staff ! Beyond word excellent