Hotel Astoria Bologna. We got off to a bad start when we were given the wrong room and staff insisted that was the one I booked...When i showed the booking confirmation booking a room with a balcony and view (rather than ground floor over the garage and car park) they realised their error blaming the booking system !!...Why can't hotels just say 'sorry'. The room, simply furnished, was fine and the small balcony a good place to chill after a day walking the city. The Astoria is NOT city centre, and for us two fit but 71 year olds we found the advertised 'short' walk (just over a mile) to the city centre quite exhausting. The Hotel area is quiet and we felt quite safe, even late at nigh walking back. Breakfast, served indoors or outside was pretty chaotic and typicaly Italian, lots of cakes and sweet things which were very good. It would have been nice to have had some nice coffee but the 'Coffee machine' was always out of order..'It needs a service' we were told...the 'auto coffee' machine served dark brown liquid bearing little resemblance to coffee ! A clean up of the outside area where we ate would have been nice. The Astoria is a mid budget hotel, but even so not cheap...but Bologna is not cheap, so market forces dictate. The Astoria is slightly down at heel and needs a good clean and smarten up. The many staff on duty were, on the whole, enthusiastic but always so busy...they also look after several nearby apartments served by the Astoria booking system. I would like to thank the hotel for sending a nice bottle of red wine to my room courtesy of the hotel for my 71st birthday..a nice touch. Would i go back ?...sadly no...in 2023 it just isn't good enough to take my £....
とても良い
45レビュー