デイズ イン & スイーツ バイ ウィンダム ボニータ スプリングス ノース ネイプルズ(Days Inn & Suites by Wyndham Bonita Springs North Naples)

Comfortable and clean. Value for the price of stay and near everything

1) No front desk clerk available at any time-must use a video kiosk to check in/out 2)no security (front door open 24/7) anyone can come/go and roam the halls without even being a guest 3) only one chair was in our double room and that was just a desk chair 4) way overpriced for the accommodations

Check in via “facetime” with a thick accented person? Lousy. No one at reception? Lousy. Beds as hard as rocks. Won’t be back

The hotel check in process was like nice other I've ever experienced. A machine checks you in, and you talk to a person on a screen in live time. They're real though I doubt they're on site. It was fine, albeit a little slow. My biggest issue was the fact that they tried to hold double the amount of my stay, and ran my card the morning before I even got there. Room was clean, bed was alright, elevator was not alright.

The check in on property was via a kiosk, which I did not like. Also, later when I was in the room and needed assistance, there were no instructions on how to contact the front desk using the phone. Once I learned to dial 0, still one ever answered. I ended up walking down the front desk...where once again I could only contact someone via the kiosk.

First, our door to the room was broke. The bolt lock cap on the outside was missing. The bolt lock didn’t lock from the inside and the peep hole was stuffed with a kleenex because it was also broken. The door looked like it was dented in and they covered it with paint. Why they didn't fix the rest of the door is crazy. The front desk was a computer system, like you were on zoom, and the people were from India. You cannot make this stuff up..... there was no security to get into the building at any given hour as well so it's no wonder there could have been a break in. It was very unsafe conditions. I would not recommend this place to anyone. I never write reviews, but this is for your safety. I am asking for a refund of my money, however do not know how to get ahold of ******* for this.

Service extremely lacking, no physical person on site to help with issues. Anyone could walk in at anytime without being a paying guest at anytime, not safe. TV had very poor connection, could not watch due to buffering. Ice machine not working. So much noise from air conditioning and dehumidifier in room could not sleep. Shower head had leak and sprayed all over the bathroom making the floor extremely slippery. Tried for 2 hours to get help to correct issues, no one picked up the phone ( signs posted stating, call zero for assistance there is someone on site 24/7). Asked for help from the gentleman on the kiosk, he told us he would call someone and have them get back with us, we are still waiting. There is more but I will only say I would not recommend spending your money at this location.

No staff at all you check in with a computer guy from India. The shade in my room didn’t work and there was nobody to help. The housekeeping staff was nice but didn’t speak any English. The pool was very cold. However it was very clean and modern.

Nice upgrades to facility. Surprised by electronic check in, but everything worked fine. I would stay here again.