Check time was long but the hotel
Was good .
Also , dinner time booked for 21:00 but only
Was a table available at 21:35
翻訳
匿名ユーザー
クラシックルーム
宿泊: 2023年12月
家族旅行
2件の口コミ
3.0/5
投稿: 2024年1月8日
It was nice stay but not more than that.
Expected a lot more from what I heard about the hotel.
翻訳
Aicheline
チャーミングルーム
宿泊: 2023年5月
一人旅
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年6月2日
Amazing wine experience. Will definitely stay there again.
翻訳
Henri
プレステージルーム
宿泊: 2023年12月
カップル・夫婦での旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月23日
Hôtel absolument incroyable, le personnel est au petit soin, que ce soit l’emplacement privilégié aux équipements du spa tout est merveilleux.
Je recommande les yeux fermés pour les amoureux des lieux exclusifs.
翻訳
匿名ユーザー
チャーミングルーム
宿泊: 2023年2月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年2月14日
Excelente hotel.
Tive no quarto com banheiro e foi simplesmente incrível
Hotel extremamente relaxante.
翻訳
匿名ユーザー
チャーミングルーム
宿泊: 2023年11月
カップル・夫婦での旅行
1件の口コミ
4.0/5
とても良い
投稿: 2023年11月6日
Foi uma estadia bastante agradável. Todo o staff era atencioso.
翻訳
Rejane
プレステージルーム
宿泊: 2023年9月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年9月19日
Experiência incrível!
Surreal!
Que lugar perfeito
翻訳
ゲスト
クラシックルーム
宿泊: 2022年10月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年10月17日
Expetativas superadas. Lugar mágnifico.
翻訳
Marlene
プレステージルーム
宿泊: 2023年3月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年4月5日
Hotel top 5 estrelas
翻訳
claudiasE4317UP
宿泊: 2024年7月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年7月26日
We had a truly amazing stay. The grounds are stunning, the wine is delicious, and the room was a dream. We had room 41, a wine experience suite with its own pool which is so convenient when you have a kid! The hotel is exactly what you see, a place to unplug and relax. It is not the hotel to go if you want to go on an exploratory mission every day outside the hotel, although a short trip to porto and amarante are very quick and near. We ordered room service and everything was absolutely delicious every single time! The breakfast every morning was vast and even though it was pretty much the same you had so much selection that you could combine different things every day and have a completely new breakfast experience every time. It’s really not that complicated to get to the hotel, as other reviews state, yes it’s hilly but so is most of Portugal, so if you’re coming to the country, just know you will encounter lots of hills everywhere even in the big cities like Porto and Lisbon. To get to the hotel as long as you follow the GPS you will get there with no issues. This is a gem, come here to relax and unplug. Our 3 year old had a blast, and was so happy to just enjoy the area. The spa was also marvelous, my husband and I did the Candlelight spa and it’s a top one for sure. We also did the wine experience with juice tasting for our son, he had so much fun and the lady that was doing the tour was very nice to him and personalized it for him so he felt involved at all times! LOVED MONVERDE!
翻訳
ホテルからの返信: Dear ClaudiasE4317UP, Thank you for the fantastic review and feedback after your recent stay with us. We are delighted that the facilities and service provided, met your expectations. We are looking to welcome you back hopefully in the nearest future to Monverde Wine Experience Hotel. Kind Regards, Miguel Ribeiro, GM
ゲスト
宿泊: 2024年3月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年3月22日
Initially had scheduled a wine tasting with accompanying aperos; tasted 5 wines guided by a very knowledgeable Renata, who really enhanced the experience. Then we had a nice lunch followed by a spa treatment. We had such a great experience that we returned the following day and booked a 1-night stay at the hotel. We ore-ordered the 4 course, vegetarian tasting menu which sounded more interesting than that of many other restaurants. Our charming and very professional waiter, Bruno, took very good care of us and the food was very good (along with the wine pairings). The hotel rooms all have beautiful views of the vineyard and were very comfortable. Breakfast was included; a buffet with plenty of choice. Highly recommend, and we would like to return.
翻訳
ホテルからの返信: Dear Blindsaychef, Thank you for such a wonderful feedback! We are always happy to hear about happy stays and experiences, but it's when our staff is mentioned that it really speaks to our heart. Hope you can find your way back to Monverde Wine Experience in the future, We will be here to welcome again! Best regards, Miguel Ribeiro, GM
ゲスト
宿泊: 2024年3月
友人との旅行
4.0/5
とても良い
投稿: 2024年3月16日
Actually this place is a 5 out of 5! It was so good that we came back the following day and are staying the night despite paying for another hotel we have paid for. Our wine tasting with Renata was amazing. Lunch today was superb and the waiter Bruno was fantastic and his explanation of the wine pairing made it even better. Got to our room and they had a chilled bottle of bubbly! Phenomenal experience
翻訳
ホテルからの返信: Dear Dawn P, Thank you for the fantastic review and feedback after your recent stay with us. We are delighted that the facilities and service provided, meet your expectations. We looking forward to welcome you back hopefully in the nearest future to Monverde Wine Experience Hotel. Kind Regards, Miguel Ribeiro, GM
784thomasc
宿泊: 2024年9月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月10日
Our experience here was fantastic: Great service from all the staff, who are really friendly and efficient. Really nice rooms with quality fittings and features. Good choice of tastings and experiences. A really serene, relaxed environment with beautiful surroundings and views. Really nice food and wine offerings including pairing menus.
翻訳
ホテルからの返信: Dear 784thomasc, Thank you for the fantastic review and feedback after your recent stay with us. We are delighted that the facilities and service provided, met your expectations. We are looking to welcome you back hopefully in the nearest future to Monverde Wine Experience Hotel. Kind Regards, Miguel Ribeiro, GM
eitansn
宿泊: 2024年9月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2024年9月7日
The rooms and views were spectacular, making it worth the visit. Luona at the restaurant was superb and truly enhanced our experience. She was so knowledgeable about the wines and friendly. I will never forget her! She is a fabulous asset to the hotel. On the other hand, for a “wine experience” hotel, this was not much of a wine experience. We asked well in advance to do a proper tasting/experience at the hotel and they could not offer us anything and were not very helpful. We then asked if they had recommendation of private tours we could do from the hotel and they gave us the information of a guy named Miguel, who was incredible. Highly recommend his services for a personalized day trip, away from the hotel. We felt like every time we asked for something, the answer was “no”. Can we have a second towel at the pool? No. Can we have a water at reception? No. Can we use the hot tub? Yes, but you have to pay for a swim cap. Paid for the swim cap, and it wasn’t even a “hot” tub. Overall, we had a great stay. There were some very simple things that could have increased the quality of service.
翻訳
ホテルからの返信: Dear eitansn, Thank you for taking the time to write a review following your recent stay at the Monverde Wine Experience Hotel. I'm very happy to hear you found our location to be excellent however I am very sorry that your overall experience did not meet your expectations on this occasion. We strive to provide a superior service experience for every customer and therefore your feedback is very important to us. I hope it will not deter you from with us again in the future. Kind regards, Miguel Ribeiro,GM
monkey153
宿泊: 2024年8月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年8月30日
We stayed in Room 15, a Wine Experience Suite with a large balcony offering views over the vineyard. The room was one of the best we have stayed in. Huge windows and lovely decor and design. The grounds are expansive with the central building housing the reception, restaurant, bar and spa. It might not look much on the outside but it's a big and beautiful building inside. The pictures perhaps don't do it as much justice as it deserves. The hotel rooms are in different parts of the grounds, a short walk away from the main building. Some are a little further away than others, but the furthest away was a pleasant 7min walk. For us, the size of the site was all part of the charm as it felt quiet and isolated a lot of the time. The staff said they will happily pick you up in a golf cart if you wanted, but we didn't need to utilise it so not sure how reliable/quick it is. There is a large car park near the main building as well as smaller car parks at each of the other buildings. The staff in general were fantastic. We had booked a wine tasting experience but on the day my wife was ill but they let us cancel without charging which was really appreciated as they didn't have to. We took the half board option. Breakfast was really good with a variety of different foods, hot and cold. The dinners were good - without being exceptional. There was a choice of 2 or 3 options for each course so as long as you aren't fussy, you'll probably find something you like. The spa was great. The first day we were there it was really busy (and really hot) and hard to get a chair outside and the pool was full. Worth noting that you need to wear a swim cap for the indoor pool (I didn't as I have no hair). They do sell caps there if needed but at a premium. The next 2 days were much quieter outside and we easily managed to get a chair with umbrella/shade. FYI. The sat nav in our hire car didn't take us to the door, but there are blue signs directing you when you get close. You will certainly need a car to get there but the roads aren't that bad... I've certainly driven on much worse! Overall we had a fantastic time at Monverde and it's great for a peaceful and relaxing retreat.
翻訳
ホテルからの返信: Dear monkey153, Thank you for the great review and feedback after stay with us! We are delighted that the facilities and service provided met your expectations. We are looking to welcome you back hopefully in the nearest future to Monverde Wine Experience Hotel. Kind Regards, Miguel Ribeiro, GM