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I had a wonderful stay at this Chilston, the room was comfortable and the amenities were top notch. Hotel environment was charming with beautiful and relaxing ambiance.

We booked an Anniversary stay at Chilston and were warmly greeted on arrival and we were allocated the Guilded Room.The room was beautifully decorated and the bed so comfortable. Thank you so much for the suprise chocolates and card which was very much appreciated. We had the pleasure to meet Beckie the duty manager who called to greet us with a pre-dinner juice. We dined in the Culpeper restaurant and were looked after by Matt who is a credit to the Chilston team. Our meals were of an exceptionally high standard of quality,quantity and presentation. Credit must go to Ali and his team for providing such an enjoyable 3 course meal. We enjoyed our breakfast, while looking out across the beautiful grounds. Chilston is a very special hotel and all the staff we met are so welcoming and helpful. We are already planning a return visit soon.

This is a lovely hotel set in beautiful grounds and is quintessentially English. I attend a short daytime event with two refreshment breaks. On the first occasion the coffee was not refreshed until a request was sent through and even then the rest of the jugs were not checked leaving the dairy free option unavailable. There was better service on the second break and the coffee was good both times. I reported the ladies toilets as needing attention but an hour later they were even worse. (Photo follows). As a member of staff was actually using them the second time I found this way below the standards I’d been expect in even a lower star hotel. On a positive a big thank you to Liam who retrieved my lost shopping from reception.

Wonderful experience from start to finish. Very relaxing, lovely surroundings, just what you’d expect from a getaway hotel. The food, my goodness, exceptional. Taste sensation, and I’ll be reminiscing about the mushroom starter and five way pork for months to come. The service is great, and all the staff as you’d expect, friendly, attentive and will happily chat. Matt deserves a special shout out, he was tremendous and a credit to the hotel. Breakfast is also top notch, cooked to perfection as expected after the amazing job they did with the dinner the night before. The room was great, had a good nights sleep.. and again nothing to complain about, all the bits and bobs you’d expect. I would definitely come back for a stay, and worth keeping an eye out for events held here, as it is a location used for many promotions and displays.

We booked afternoon tea for my son’s 21st birthday. We were promptly shown to our table which was good but the table wasn’t set. We were then left for 25 mins without anyone coming to serve us or provide us with menus. I had to find a staff member via reception who seemed surprised we were there. She then went off to get us menus and I had to find her again after a further 10 minutes. After that it went well but had unfortunately spoiled the celebration and left us feeling disappointed and awkward. For the price we paid I had expected better. I was so disappointed because I booked it as a special treat but it fell short. I left a review as requested by the hotel which came through via email but no one contacted me. We won’t be back and I felt that the poor service is unfortunately what he will remember of his 21st birthday.

We came here to celebrate our 46th wedding anniversary. From start to finish we were made to feel really special. From our telephone booking to the warm welcome when we entered the reception area. We had our tea in the dining room and were given a lovely table overlooking the beautiful grounds. Our lovely waitress was charming and wished us a happy anniversary. There was also a card with a hand written message left on our table. The food was amazing with finger sandwiches, a sausage roll and a selection of scones and little cakes. We have been to several top end restaurants for afternoon tea including Claridges, The Dorchester, The Savoy and The Ritz, but today’s food and tea was up there with the best. At the end if our tea a plate was bought out with chocolates with an anniversary message written in chocolate. Our waitress came and said “goodbye” as it was the end of our shift. The chef came over to us and talked about his passion for food. What a perfect day in such beautiful surroundings. We shall be back.