Only wanted continental breakfast ham was dry cheese hard and curled up 9.10 and all pastries are gone .small pieces of bread hard and dry .used this hotel 17 times now and it's been lovely. What's changed ?
翻訳
匿名ユーザー
宿泊: 2024年7月
家族旅行
3件の口コミ
4.0/5
とても良い
投稿: 2024年8月13日
Though it's an old building, they have kept it neat and tidy, except the carpets. The shower room was clean, and the room was spacious. Breakfast was decent. It's slightly costlier for me, but season time.
翻訳
ghee hian
コンパクト ダブルルーム
宿泊: 2025年2月
出張・ビジネス
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年3月22日
as advertised. convenient location.
翻訳
ゲスト
スーペリアファミリーオーシャンビュールーム(3ルーム)
宿泊: 2024年2月
友人との旅行
1件の口コミ
2.5/5
投稿: 2024年3月10日
Good location to beach,but terrible service. As a 4-star hotel with high holiday price,you cannot store your luggage. Old and bad amenities, a king bed is constructed by two single bed. My friend even drop in the gap between two beds.
Sea view room is at floor one, you can see nothing of sea,because the front of window is shadowed by the trees.
I will never choose this anymore!
翻訳
ホテルからの返信: Dear Guest User,Many thank for your feedback.I`m sorry to read that you didn't enjoy your stay and that your friend faced a challenge with the bed.We do offer luggage storage on arrival ,but not on departure as we don`t have enough room to store it.Kind regards,Amy ThomasHotel Hotel Operations Manager
ゲスト
オーシャンビューキングまたはツインルーム
宿泊: 2025年1月
友人との旅行
3件の口コミ
4.2/5
とても良い
投稿: 2025年2月19日
The location is very good
翻訳
Bev Walker-Pugh
宿泊: 2023年5月
家族旅行
3件の口コミ
4.2/5
とても良い
投稿: 2023年6月25日
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
翻訳
ホテルからの返信: Dear Bev Walker-Pugh,Thank you for your feedback.Kind regards,Amy ThomasHotel Operations Manager
ゲスト
宿泊: 2023年11月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月9日
The staff were excellent, professional and could not do enough. Always happy and smiling
翻訳
ホテルからの返信: Dear Guest User,Many thanks for taking the time to write your feedback, and for your kind comments regarding the staff.We hope to see you again in the near future at The Hermitage.Kind regards,Amy ThomasHotel Operations Manager
ホテルからの返信: Dear Guest User,Thank you for your feedback.We`re delighted that you enjoyed your stay and we will look forward to welcoming you back.Kind regards,Amy ThomasHotel Operations Manager
ゲスト
宿泊: 2023年12月
家族旅行
7件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年1月29日
早餐不錯,有停車場,可以加床帶孩子。酒店對顧客特別貼心客氣。我們1月17日很晚從倫敦希思羅機場趕到酒店,戴眼鏡的前台很熱情接待我們,還幫我們拿行李送到房間。我們是來參加國標舞比賽,原本訂了4天酒店,但老師讓早來1天,後來我們又加訂了1天。住完1天,因為房型問題必須換房再住4天,我們大包小包的不想折騰,一個女性主管lady leader,特別貼心,幫我們換到隔壁,非常方便;我們定的雙床,但是新房間是單床大床房,為了我們方便,就加了1張床,我們非常感謝。而且後面幾天,她還來問候我們住的是否舒適,特別熱情周到。希望以後再來參加UK OPEN 比賽時還住這家賓館!
翻訳
ホテルからの返信: Dear Guest User,Thank you for taking the time to write a review.Your feedback is important, and we hope to be able to welcome you back in next years UK dance competition.Kind regards,Amy ThomasHotel Operations Manager