ザ グリーン ハウス(The Green House)

Lovely hotel, well located with super helpful and friendly staff. I would highly recommend this hotel, and the breakfast was excellent!

A lot of choice in Bournemouth but this is best I’ve found so far. Really smart stylish rooms, fresh and clean. Super helpful staff on checkin. Perfect location with parking which is at a premium in Bournemouth. Add to that a great room rate through Expidia and don’t think you can beat this place as a complete package.

I had written to and telephoned the hotel on booking to explain my husband had Parkinsons and we needed a quiet room and a comfortable bed for him and asked if it could be made up with blankets rather than a duvet. I did not get a response to my email and had to chase them. I then received a curt reply which did not confirm anything other than it had been passed on. On arrival there was a duvet on the bed. We unpacked and then we lay down on the bed. It was unbelievably uncomfortable with huge lumps around 4 ins in depth and 8 inches long. I pulled off the bottom sheet to see what was causing them to find a mattress topper that had a huge stain on it as though someone had wet the bed. It had obviously been washed but was still very stained and the filling had clumped into huge lumps. I took it off the bed to discover the mattresses were very old and the springs could be felt. I complained to reception who were very helpful and gave us a different room with a newer bed. They told us this was an upgrade but it was the same overall size as our first room but the bed was certainly much better. I did not think breakfast was included but we were told it was by the restaurant staff. On checkout we were told it was not included and cost £100 for the 3 days. If we booked direct breakfast would have been included and we would have had a better room for the same price we paid. Moral of this story is to book direct. Hotel staff and food excellent. Gave us a free breakfast.

Staff, food, cleanliness all amazing - only two things slightly let the hotel down - our bed was only a double - these days most hotels only have king and above and the room was plenty big enough to accommodate one, so this could be improved and our TV was very old, and we know this was for eco purposes, but old smart tvs could be sourced to allow access to netflix ect....

Staff were very friendly and helpful but we were a little underwhelmed by the room itself which was quite small with a, quite frankly, bizarre and impractical layout…tea making facility available but no socket nearby to plug in the kettle 🤔 For some reason a bath was in the middle of the room (trendy/romantic …?) but not very practical where a couple of chairs would have been of more use. Having said all that the bed was very comfortable and we both had a really good sleep 👍

This Hotel was a great find. Our room was lovely clean and modern. The breakfast and restaurant were really enjoyable. The parking was good and they had a couple of electric charging points. I would certainly book this hotel again when I am in the area.

If you like a boutique feel in a hotel, this is for you. The staff were friendly and helpful, the bed comfortable. However there was insufficient storage & I ended up hanging things over the bath. More plug outlets would be helpful near the desk to plug in hairdryer.

Another lovely stay at The Green House. The hotel is comfortable with friendly service, and is very well located.

Well situated close to beach and pier in a quiet location. Friendly and efficient service. Clean comfortable and decent sized room. Excellent restaurant. Couldn't fault it.