メルキュール キャンベラに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Jane,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, and we are pleased you found our location perfect and enjoyed the room and breakfast. Your comments will be shared with our team, and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Mercure Canberra Team

ホテルからの返信: レビューをお寄せいただきありがとうございます。メルキュール・キャンベラでは、貴重なご意見をお寄せいただき、心より感謝申し上げます。ご滞在が全体的に快適だったとのこと、大変嬉しく思います。Wi-Fiのご利用や客室サービスに関してご不便をおかけしましたことを深くお詫び申し上げます。お客様からご指摘いただいた問題点について、清掃チームと協議し、今後の改善に努めてまいりますので、ご安心ください。貴重なご意見をお寄せいただき、重ねて感謝申し上げます。また近いうちにお会いできることを楽しみにしております。メルキュール・キャンベラチーム一同

ホテルからの返信: Louie_H様、レビューをいただきありがとうございます。Mercure Canberraでは、貴重なご意見をお寄せいただき、心より感謝申し上げます。ご滞在が全体的に快適だったとのこと、大変嬉しく思います。お部屋の清掃に関してご不便をおかけしましたことを深くお詫び申し上げます。いただいたご意見は担当部署に伝えました。今後同様のことが起こらないよう、ハウスキーピングチームと協議し、改善に努めてまいりますのでご安心ください。ご意見をお寄せいただき、重ねて感謝申し上げます。また近いうちにお会いできることを楽しみにしております。Mercure Canberraチーム一同

ホテルからの返信: We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. We will share your comments with our team, as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Mercure Canberra Team

ホテルからの返信: Thank you for your review. We very much appreciate your comments regarding your stay at the Mercure Canberra.'It is always a pleasure to receive positive feedback and this will be shared with our team and serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Mercure Canberra Team

ホテルからの返信: Thank you for your review. We very much appreciate your comments regarding your stay at the Mercure Canberra.' It is always a pleasure to receive positive feedback and this will be shared with our team and serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Canberra Team

ホテルからの返信: Thank you for your review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback.We are pleased to hear that your experience was overall pleasant. We apologise for any inconvenience caused during your stay with the bathroom in your room. Please rest assured that we are reviewing this with the team to address the problem and prevent future occurrence.We would like to thank you again for sharing your thoughts with us and we look forward to seeing you again soon!Sincerely, The Mercure Canberra Team

ホテルからの返信: Thank you for your review! We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback and we are thrilled you enjoyed our loft room, especially the extra amenities these rooms offer (coffee pod machine). We will share your comments with our team, as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regard to your comments on the swimming pool, we are working on it! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Mercure Canberra Team

ホテルからの返信: Thank you for your review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback.We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall very positive. We apologise for any inconvenience caused during your stay; that is correct regarding the $28 parking, however you can pre-book this service for $15 per day. We will review our websites to ensure that this information is clear. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We hope you will give us the opportunity to better serve you in the near future.Sincerely, The Mercure Canberra Team