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The refrigerator had 2" of frost in the freezer section which dripped onto my fresh fruit. I did get a replacement only to find my fresh fruit frozen and spoiled the next day. We had trouble sleeping with the noisy heat/A/C unit. The engineer was able to turn the fan speed down which helped after 2 bad nights. I could not turn on the shower at all. My husband had to stand in the shower and pull really hard for me. This was not corrected. When I checked ot, I mentioned these 3 things and was assured that my bill would be adjusted. It was NOT! This was the 3rd Year in a row we've stayed here. LAST TIME!!!

What a complete dump. The place smells of mold/mildew. Carpets are filthy throughout and the cracks in the building allow large amounts of condensation on the inside. My balcony door barely shut. Room 513 had to be filled with black mold as I’ve been sick since being in there. Do not stay here.

Room dirty and dusty, you can see the dust flying around. Bathroom ceali g falling apart, shower curtain rod about to fall off and curtain barely covers half the shower and staff refused to bring extra towels which they only put 3 when the room was booked for 5. Not the quality or service advertised.

Overall satisfaction. I’ve been staying here once a year for the last 3 years and it is always a good experience. Comfort. Clean. Great service. Great Cafe. Good location.

yes the room was spotless and the staff couldn't have been more helpful or courteous

The whole place had an old, musty odor, with cobwebs in various places. My room was dusty and the lighting was horrible. Not enough hanging space for towels. Amenities were disappointing. Staff were pleasant enough. Not at all what I would expect from a Marriott property.

The room was clean. The bed in our room was comfortable, and the amenities were adequate. One thing to note is breakfast is not complimentary. It is provided for a cost. The surrounding area is beautiful. Staff were friendly and helpful.

ASKED FOR A WAKE UP CALL AT 4 AM AND NEVER RECEIVED THE CALL. GOOD THING MY ALARM WAS SET

It was clean safe and served the purpose. Only negative was all the gates accessing the Riverwalk and the outside were locked maintenance forgot to unlock them in the morning and the Palmetto bug running around my room and then hiding under the platform bed.