シャトー エラン(Chateau Elan Winery)

In the weeks before check in, I made 3 calls to the property to ask if the outdoor hot tub was open. I was told to tell them upon check-in that we would be using the hot tub, which I did. That evening as we were getting in the hot tub we found that it was not hot but very cold. Very disappointing as I had checked multiple times because this was an important amenity that we wanted for our girls weekend.

Lovely resort and grounds Food average to good. Winery closed for private party so couldn’t visit it As typical of resorts, expensive.. lots of taxes and resort fee. Would recommend .

You dont get your room done or water bottles replaced unless you request it, and they don't tell you that when you check in, also had no "Do not Disturb " sign in our room to go down for breakfast but they knocked on our door at 8 am day of check out.. But other rooms had signs. Need more attention to details.

Pleasant grounds, landscaping and architecture. There were many restaurants with diverse offerings onsite. The spa we well staffed and services were amazing. This was our first visit, but not our last.

What a beautiful resort! Had a lovely time at the wine tasting enjoyed the bourbon bar as well as the Versailles restaurant! Staff was very friendly!! Would tell anyone to absolutely stay here!!

This was a very nice property with large spacious rooms and soft pillows. very comfortable.

The property is lovely. It is a nice getaway for those who like a winery, fine hotel and restaurants. The pricing is high and there are no discounts unless a large room quantity is guaranteed. I wouldn’t recommend it for holding an event. The food for a dinner event of 85 persons came out late. There is no proper green room for entertainment so they used a coat check room, and they declined even a small discount on a hotel room for the entertainment to use to get ready and to wait in before their show. So, other than holding an event there, it’s a lovely property. Staff was great. Room spacious and well-designed. Restaurant food was very good but expensive. Would stay there again.

The service was excellent and our stay was amazing. The rooms were clean and spacious. I cant wait to return for another stay at this beautiful property!

The bathroom was not cleaned. Their was no microwave in the room or on the property to warm up food purchased at The Versailles. Lastly, I was charged extra charges without explanation.