W コスタリカ - レゼルヴァ コンチャル(W Costa Rica - Reserva Conchal)

Beautiful property! But what really stands out were the staff. They were the absolute best! From the freindly welcome ambassadors to checkin, everyone was super helpful and freindly.

The property is beautiful and staff are very nice. Only down side was the food options. The food was just not that good. Also, I wish they utilized the beach more. They provide beach chairs upon request and drink/food service upon request. It would be very helpful if they had the beach chairs already set up with full service. The beach would be utilized more as its beautiful!!! Also, this hotel should provide live music/DJ passed the 9 pm. Everything seems to die down after 9. So if you are looking to stay up and have fun, this may not be the hotel for you as it’s more quiet and leisurely. Otherwise, the property and the rooms are beautiful.

The staff and property grounds are excellent. Room size and lay out not good. Lobby is comfortable but not cozy. Dining options are limited and food is sub par with mostly american fare. The buildings are concrete and metal, do not give a cozy and comfortable feeling. Overall not a good value for the exorbitant rates they charge.

Beautiful luxury hotel. Excellent service and friendly staff. Highly recommend!

We had a fantastic stay at the W. The rooms are huge and the bed was very comfortable but what makes it incredible is the staff they are so kind and helpful. Thanks in particular to Carlos at the bar and the cart driver who we can’t remember the name of but helped us to find a Fiesta!

this property is clean !!!! the food is amazing, and the staffs are so helpful. i had my food made each time without salt and no sugar in my drinks and every time it was made with no hesitation. i love this resort and would definitely revisit.

Amazing hotel. Best resort I've stayed in anywhere. The rooms were amazing, the whole vibe of the place being indoor/outdoor was gorgeous, the staff were so kind and generous with their time, the beach was beautiful. We just had such an amazing stay. Would highly recommend. The hotel was really flawless.

The W is a beautiful well maintained property. Our well appointed room had an unobstructed view of the ocean. The staff was wonderful and helpful. But, the ability to access the Reserve at Playa Conchal is maybe its best attribute. It's such an amaizing beach with just a few fellow guests there to enjoy it. We are already planning our return trip.

Nice property, but not quite W quality. Food is okay, but way overpriced. Breakfast has poor protein options. Staff walked inside our room while we were there without knocking twice, which was actually quite terrifying. Love Costa Rica, but will stay elsewhere next time.