Although an aged hotel, each room has a decent size and the steam sauna and pool is great!
翻訳
jaiipatell
ダブルルーム(ソファベッド付)
宿泊: 2024年3月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年4月1日
Very clean hotel, we use it everytime as it is situated in a very quiet place and no noise around. The staff are always helpful 24/7.
翻訳
Jenny
ダブルルーム(ソファベッド付)
宿泊: 2023年4月
家族旅行
2件の口コミ
4.0/5
とても良い
投稿: 2023年5月1日
Our had booked three rooms for a family get together. The staff were all efficient, helpful and friendly. The bathrooms were looking a little ragged and in need of updating.
The hotel was full and busy and tended to be noisy. We had two disturbed nights from noise in the corridors. I thought the hotel could do more to promote courtesy among guests. Such as better signage - you are now entering a quiet zone no noise in corridors. The posters on the walls were not obvious.
The pool and spa were closed for repair and we were not informed of this prior to our travel.
翻訳
remone
クイーンルーム
宿泊: 2024年2月
カップル・夫婦での旅行
1件の口コミ
4.0/5
とても良い
投稿: 2024年2月17日
Great hotel highly recommended
翻訳
ゲスト
クイーンルーム
宿泊: 2021年10月
カップル・夫婦での旅行
1件の口コミ
1.0/5
投稿: 2021年11月17日
I must say I was extremely disappointed not to have received any acknowledgement to my email regarding firstly regarding parking facilities at the hotel, nor regarding a Hilton honours account nor regards us have to cancel my Husbands birthday stay due to ill health. I had booked a non refundable room with breakfast but no courtesy email/call to acknowledge my contacts and certainly no offer to reschedule my booking.
My husband is from originally Leicester and this could of been a regular stop over venue for us when visiting family etc.
But not to even receive a courtesy email is very poor particularly in the hospitality industry. The only contact I had from trip was to review my stay that never took place
What could have been a lovely gift turned into quite a lot of hard work and I would not be using or recommending trip.com or the Hilton hotel in future
翻訳
ゲスト
クイーンルーム
宿泊: 2021年10月
家族旅行
8件の口コミ
1.5/5
投稿: 2021年10月26日
This hotel should not be selected, staff is not friendly
Single night stay after returning from vacation to find home completely destroyed by water leak. Front of house staff amazing - very understanding and kind. Even tried to extend stay for a few hours whilst alternate accommodations found.
Offered a very good breakfast.
Parking charges also not active at time of stay.
Overall excellent front of house.
翻訳
bakulesh
宿泊: 2024年2月
家族旅行
4.0/5
とても良い
投稿: 2024年2月5日
The coffee & the bar staff were very very slow & inefficient. There was no water in the room .
翻訳
leigh
宿泊: 2023年11月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2023年11月23日
Really friendly staff really engaged with us made us feel welcome. Nothing was too much trouble. They really went out of their way to help us.
翻訳
Steven
宿泊: 2023年11月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2023年11月22日
Decent hotel - friendly staff. Not cheap and getting a bit shabby in places, but at least a bit more character than the near my Marriott.
翻訳
Waqar
宿泊: 2023年11月
出張・ビジネス
2.0/5
投稿: 2023年11月8日
Cold, room had a very old electric heater which barely warmed the room. Duvet was really thin and no other options as were the pillows. Did request more pillows as the two given were really thin. Slept very uncomfortably