At first glance room ok, but after closer inspection It WAS NOT OK. The rooms/bathroom are old basic and filthy. Not just missing paint and curtains not fully hung and filthy, Dirty stains on them. Torn and dishevelled. The lounge smelt like dogs had slept on it. Underneath the lounge was disgusting, rubbish and food, it had not been moved to be cleaned. The AC units in both room didn't provide any heat at all AND it is freezing in Goulburn. Got extra blankets, doona's that didn't have covers that had blood stains and dirty marks, thin and old. Would not put them on the beds. Having a weekend away with my daughter and 2 her 2 children, was so disappointed that I couldn't give them a clean room, our advice is find another motel this one doesn't pass the mustard!!!!!
At first I panicked at the distance it is from the city centre. It was a 5 minute drive. In all it was ok. The location is close to the exit to the highway but we did not hear any noise. The room was very big and spacious. Had a table to eat on and a corner nook with comfortable chairs. The bed was lovely and soft, like sleeping on a cloud. Sheeting felt great. The room had an AC to warm the room. We had it off during our sleep and were warm enough. It had tea/coffee with biscuits and a small mini bar. The bathroom was spacious and our towels were changed daily. We had the buffet breakfast and there was ample choices. We also had dinner at their restaurant. Very nice & lots of choices. The reception staff were wonderful and kind especially Sophie who listened & went over and beyond to help with a request which was honoured with much appreciation from me. Unfortunately it takes one staff member on late Saturday afternoon to spoil the vibe. It leaves a sour impression of the stay. Apart from her everything else I cannot fault. All staff from reception to breakfast & dinner were attenuative and friendly. Loved that the hotel was across the road from the famous bakery.
We always stay here however I think it’s due for a refurbishment as the rooms are outdated. No mini bar, some of the furniture does not need to be in there, toilet difficult to use as there is minimal clearance from door to where you are sitting. Perhaps place pictures on the wall to showcase the beautiful historical area instead of some of those irrelevant paintings
Travelled with friends on a road trip to Melbourne from Brisbane. We had our show cars on trailers so plenty of parking available and the room was spacious and clean and comfortable. A friendly welcome and would definitely stay here again! Thank you!
Room: Spacious, clean, well presented. Just a one night stay, so room comfortable for our needs. Close to town, not even 2 minutes from the main road through Goulburn Nice gardens and grounds. Friendly reception staff, very laid back, just like chatting to family. Helpful.