ベストウエスタン ホテル ホーフグート シュテルネン(Hotel Hofgut Sternen)

Already the second time at this hotel. I like it because it is I midst of nature and in summer cooler than other places. Beds are big and quite comfortable. There are several buildings and according to the price you get a new room or an older one. We had one in the old building but it was big and nice.

Très bon séjour. La chambre était spacieuse et très propre. Le balcon donnait sur le domaine et les infrastructures et bâtiments, agréable à contempler. Au départ de l'hôtel, de nombreuses balades sont possibles, notamment les magnifiques gorges de la Ravana. De nombreux visiteurs viennent déambuler dans le domaine et les différents magasins dispersés dans plusieurs bâtiments. Nous vous conseillons un séjour dans cet hôtel.

Very quiet. A good getaway. Breakfast simply excellent.

Hofgut Sternen exceeded our expectations! Our family travelled from the Alps via train and arrived tired and in need of fresh air. We checked in to our rooms; they were scattered in the Glass House, Ravenna House, and the main building. All were very satisfactory. The best parts of our stay were the trails in the woods, (we were ready for some exercise after a full day of travel) and the delicious dinners. Breakfast was a nice surprise, we didn't expect as many options. The road adds a little noise, but not enough to disturb too greatly. Thanks for an enjoyable stay!

Beautiful surroundings, staff was very friendly and breakfast buffet was fresh and tasty. Would stay again.

It's a very charming hotel. We stayed 3 nights and was very pleased with our room, the staff, and the half board option. We wanted to stay somewhere close to Titisee and the Badesparadies Spa that was a little more quaint and really soak in the Black Forest. This fits the bill perfectly! The breakfast buffet was really plentiful and had basically anything you could want. The shopping onsite was truly a bonus! Dinner was fun, the staff was super helpful.

My husband & I were part of the trafalgar group that visited recently. We were made to feel like we were an inconvenience. This is specific to the dinner and breakfast dinning. We were constantly told “sorry, that’s for the house guests”. We were also paying guests. The dinner that was a set menu was horrible. The pork was as tough as. The servers were rude and rushed. Plates were literally slammed on the table. No offer if we would like to order drinks aside from the drink options given (beer, house red or white). We were more than happy to pay extra for a different wine. The wine came in tiny goblets , but the house guests were given standard glasses. I would never go back there via a bus tour. The accommodation was clean. The people in the Cuckoo shop and Glass gallery were lovely.

Came on a Trafalgar coach for an overnight stay on 2 Oct 2023. Treated like crap. Rude waitress at breakfast summed it up: sit here! House guests are coming now!! Oh, and she nearly walked into me twice as I tried to navigate my way to my designated "non house guest" table each time rolling her eyes. Arrival set dinner comprised of petrified pork (oh ... it WAS hard to cut with a serrated knife), cold Spätzle, undrinkable house wine (in tiny goblets, unlike the "house guests" who had actual wine glasses) and even colder service. I was happy to drop a couple hundred Euro on some wine for my table of 4 but was never approached unlike, of course, the "house guests". Rooms are dated. Water bottles provided required a bottle opener which, of course, was not provided. I can do on by why bother.

The hotel has good location in the Black Forest, and if you’re interested in glassmaking there is a museum/factory/store that is quite nice. Unfortunately those are the main positives. There is also a decent beer garden. There is no air conditioning, and something about the building materials makes the rooms here greenhouses and saunas. It was so hot we couldn’t sleep. The furniture is old and creaking, and it looks like it hasn’t been renovated since Marie Antoinette famously stayed here. Some other rooms where friends stayed do have modern furnishing and beds, and it’s completely unfair they are priced the same as our room where the mattress was so old and shapeless it hurts to lie down on it. Our soap dispensers never had soap. You have to beg them for fresh towels and when they bring them they are too small for adults to use. They never take out the trash even when you make special requests to clean the room. We had to take out our own trash. Our room had no fridge. Other rooms had fridges that didn’t work. We couldn’t have cold drinks at night. We had to go bring buckets of ice from the restaurant and each time they gave us less ice, till in the end they only gave us a few cubes. Apparently it’s too much to ask to have some ice when your room is too hot to sleep in and there is no AC. Service is terrible. They never do anything without making a face at you, and they never once go our of their way to help. We had 3 small kids with us who couldn’t fall asleep because of the heat.