Was not able to check into booked room due to overbooking. Sent to another room.
No shower Curtain. Tiles missing off the bathroom floor. No toiletries. Window was locked shut. Lights were not working at all in main room. Cream bodily fluid stain across dark red bedspread on one of the twin beds made me and the staff member gag when I complained to them. Room had not been vacuumed. DIY rubble left on the couch. They couldn't move me until the next day to a different room so I was unable to shower and the room was terribly hot and stuffy. Awful start to the holiday. I did receive a prompt response to my online complaint after I returned home and an offer of a free upgrade and 10% refund.
Location is great, but some rooms don't have windows and no air con throughout. Generally shabby and needs a good facelift. Doggie Friendly but bring all your own stuff as no bowls, treats or beds provided in the rooms. Staff are friendly and do their best. housekeeping sub standard.
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James Greenaway
2023年1月1日
Well... the hotel was meant to be a great cheap night.. but the room wasn't worth the money one bit
Mould In bathroom
Staff usless
Broken walls
damaged decor
broken bed
Windows basically wouldn't open unless forced broken toilet seat
Dirty bedding
I paid £99.15 for this room and was robbed 😤
I want a part refund or a full refund for my stay but can't get in touch with anyone from the hotel because it costs you to ring them 🙃
I won't be staying here again
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匿名ユーザー
2023年1月12日
Quirky Hotel. I can see it can be hit and miss with rooms. Overall not bad.
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PrithaKrishna
2023年6月28日
Amazing stay for the price. Loved the location near the beach and the lanes market.
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Sam
2023年4月12日
Good standard stay altogether and easy check in through the help of the receptionist.
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dylnspd
2022年8月10日
I love the Albion for its quirky character and levels of dysfunction that border on charming.Most of the staff have a real flair for their role in what must at times be a challenging and high pressure environment. Some of the rooms are perfectly adequate but others are riddled with mould, damage and various defunct amenities. Hit and miss but the location is ideal and you can often find a bargain room in an emergency
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ゲスト
2023年1月22日
The location is perfect, the staff was friendly.
The room was okay for the price, however the room is freezing cold , its 2 extra radiator in the room but wasn’t working and the cold coming inside from the windows.