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I recently stayed at this hotel and had a mixed experience. 1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch. 2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel. 3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.

The hotel was conveniently located. If you have a car, the traffic at the lobby could be a bit hectic.

停車50澳元一晚 有代客泊車 但很慢等很久 分配的是最低樓層，沒有街景就算了還特別吵能聽到汽車聲音，看不到街景但能聽到街上的吵鬧聲 酒店太老了衞生間馬桶是壞的 地理位置確實很好在市政廳邊上逛街方便

這個房間是我最喜歡的，陽台對着那個童話般的教堂，早餐還不錯但總價貴性價比略有不足不然這家是可以考慮長住的

I forgot to book my breakfast and it is quite costly (A$42) for walk-in. I don’t know I have another choice till I reached Melbourne Novotel Hotel. Trip.com is very helpful that helps me contact the hotel and lower my charges in breakfast. It is too late to know that! I paid $42 for my breakfast. 😢