The location was good and the room was spacious and clean. Breakfast was okay. My disappointment was that when checking in they charged me A$50 on my debit card which was supposed to be a deposit for extras. However, unlike all the other hotels I have stayed at, it was not a hold on my card but instead immediately debited from my bank account. On check out, I expected an immediate refund as should be as I did not have any extras but they said it would be refunded in a few days with the reason that it would be an international transaction. It's been 30 days and still no refund or update directly from the hotel. This is very disappointing because the charge should not have been effected on my account beforehand without a clear explanation. I continue waiting for the refund.
とても良い
106レビュー