ハーバー ホテル ブリストル(Harbour Hotel & Spa Bristol)

The room at ground floor is quite old and small. No window and using old door key. No space in the room. The Spa is located in basement with stream room and sauna room. Small swimming pool.

Nice hotel

On the plus side, great location and comfortable room. On the minus, it was impossible to turn off the heating inside so very hot overnight, and a terrible smell in the corridor outside (this was just one small bit of corridor mostly it smelt ok!). Also we booked through *******, where a lot is made of the 'full service spa' but it is less obvious that an additional charge is payable to use it.. yes it is in the small print (I see now) but in the spirit of transparent pricing perhaps this could be made a bit more visible? Otherwise, a good enough stay at the last-minute rate we paid.. but I wouldn't want to pay much more!

If you stay at this hotel you will need to take ear plugs as you will not get any sleep, The bars and restaurants around the hotel are serviced during the night. That means that between the hours of midnight and 6am you will hear beer barrels being collected/delivered, the nerve jarring sound of of glass bottles being tipped into recyling bins, then emptied again when the council turn up to take them away, and constant refuse collections. Apparently due to limited access restrictions on Corn Street and surrounding roads, these deliveries and collections all take place during the night. It is a shame because the hotel is in a prime location for exploring Bristol and the harbour. The hotel itself is aware of the noise issues but there is nothing they can do about it, Other than install triple glazing, which is unlikely, they can only offer their apologies to guests for the noise pollution.

The ability to get directly down to Spa in flip-flops is a plus. There is a cosy cocktail bar at the back for guests. Good restaurants and a lively market close by. Our room was some 6 meters high, but the layout was a bit odd. The large bathroom was a plus. Sadly A/C was a bit too loud so we had to switch it off for the night. The room had a minibar, hairdryer, safe, flip-flops, kettle, coffee maker, bathrobes, towels, a flask of gin. The bed was super comfortable.

Hotel layout is a bit strange —- lots of different staircases, turns and service elevator to get to our room. Would not be very doable for older guests. The reception team was amazing. However upon check out, only 1 receptionist was working which seemed unfair to her. Seems like it advertised itself to be slightly more upscale than it is. Room itself was fine, comfy bed…but somehow it felt more like a B&B atmosphere in terms of attention to detail and customer experience. Getting to and from my room I had to walk through either a restaurant or a ballroom….then a maze of stairs and lifts…. This is not a big deal, but…it wasn’t relaxing or comfortable. We ordered in delivery - would have happily tipped staff to bring it up to the room - but only 1 receptionist was working and there was no one else around. So I had to do the maze…in my pjs and bathrobe to get it…. Not bad, but not great. It was decent enough for what we paid, but I expected more and likely won’t stay there again.

The Hotel is in a excellent location so you can walk to a lot of places. Carla on the front desk is great and helpful. Will stay here again.

Free room upgrade when we arrived, staff very welcoming. Room was just perfect very clean. Bed was comfortable. Very well designed room to make you feel welcome. Overly very satisfied and would book again

The food was excellent. It was perfect for having a pre-theatre meal and walking to Hippodrome. The Spa was perfect for relaxing.