A lovely receptionist, Victoria, who was very efficient and helpful.
The personnel in the hotel were in general nice and friendly.
Things that require improvement:
Mattresses (uncomfortable, every time one moves you can hear springs, at some point it felt that they would pop out)
Pillows
Facilities, for example, a hair dryer that is not melted.
Carpets were dirty
Quality of food - better wine (not the one that is opened and kept for few days).
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