We read the reviews before we booked and they were very good. However, from the moment we arrived, we were disappointed. Firstly, the lack of a coffee table, additional pillows and the cheap toiletries. We were on the ground floor and heard every noise in the room above. The lack of noise insulation meant that it we did not sleep well. The room was dreary and tired. The lack of staff at the Front Desk, meant it was difficult to receive any service, when required. The breakfast was awful! Tasteless croissants, and no hot food. Again, we were disappointed because we were expecting more. We understand that they were finding it difficult to find staff, but that is no excise for providing a better quality of breakfast. Either that, or provide a discounted rate. The location of the hotel is good, right of the highway and there is a Starbucks at the end of the road. We also chose this hotel because of the food pub on site. They claim that the fish and chips are made from an award winning recipe. I’m not sure who and when gave the award, as the fish and chips was awful! The chips were soggy and had been re-cooked. The fish was small and the batter was thick and not tasty. We ordered a wine and on the first night, we received a good measure. The second night they have us a much smaller amount. It was not until we brought this to the waitresses attention, that it was topped up. We did not return to the pub again. Overall, we would not stay here again. There are newer hotels in the area to choose from.
自動翻訳