デュークスパレスレジデンス(Dukes' Palace Residence)

They didn't allow us to upgrade the room or provide an extra bed for our kids who co-sleep with us. Instead, they forced us to booked another room which was really expensive that time. It was a waste because no one slept in that room. Carpet was smelly and towels are too thin.

We were staying in a room accessed directly from the main lobby on the first floor (room 41). The room itself was spacious and well furnished. However, noise well and truly travels. I have a hunch this is due to the fan systems, which allowed us to hear our neighbours TV into the early hours as well as some other less family friendly noise… Noise was also heard from the lobby rather easily. To be fair to the staff, when we highlighted our neighbours TV and music into the early hours the staff addressed this well. Otherwise, the rooms seem a little tired and could do with some rejuvenating. Notably the shower did not drain well, the toilet roll holders are wonky and other first class touches just were not there. All told, I would suggest the price point here is too high (we paid over £200 a night on average over a three night stay) given many things were far from perfect.

Stayed in Residence hotel. Rooms were very nice, quiet and clean. All hotel amenities were available to us. Location was great. Would definitely stay here again.

A well located hotel next to its sister hotel, the Dukes Palace, where we had breakfast each day from a wide array of dishes and where we were able to use the bar and restaurant. Not cheap, but nothing is in Bruges and I think it represented value for money.

This is a beautiful older hotel split into 2 properties. We stayed in the residence section. The rooms were clean and inviting. The bath was large with a tub which was a treat after a long travel day. It's within walking distance to most eveything. Even the bus is close. The only inconvenience was, because we were in the annex building, we had to drag all our bags to the main building to check in. Then, back to the residence building. And, again the next day to store in the luggage room. The road and path are stone blocks making it difficult for wheeled suitcases.

Location was very nice and conveniently located. Staff was attentive and professional. I'll definitely return on my next trip to Brugges.

Great location in the center of Bruges city. The hotel staff are friendly and provide excellent service.

Wonderful hotel with great service and super clean. One of the best hotels we have ever stayed in Europe. Highly recommended!!

Very much enjoyed the Residence King room at the Duke’s Palace Residence. The staff were all very professional, friendly and helpful. We found the wellness space to be disappointing in comparison to the rest of the property.