Smartflats - Royal Brussels

Dirty, old, stinky, moldy, and overall scary place to be. Communication is horrible, and host knowledge of the problem with mold and smell but refuses to move us or refund us. Stay away, especially if yiunhabe kids or any kind of allergies.

The flat was well situated. The area around the entrance was messy and I was sent two different entrance codes, first one which I printed and brought, then another which I saw, when I failed to enter with the first one. So I took some time entering. The place itself was quite worn, with tapestries coming off, in need of paint, and it didn't have the exclusive look and feel from the photos. The sink was leaking in the bathroom. It was clean, though and quiet during the night.

If you want to have a bad time, rent this apartment!! The apartment urgently requires a complete renovation, the doors are deteriorated, it has old towels and furniture, etc. Access from the street is completely unsafe, as absolutely anyone is able to freely go into the building. Apart from this, the communication and attention from the property owner is terrible, as they offered anything but a solution for the complaints.

The apartment was in bad condition, need a maintenance, the wallpaper was in poor condition, there were no nightstands in one bedroom, the sink was clogged, one bathroom didn't have mirror, the pillows were very bad and you have to go up to the third floor by the stairs with your suitcases. The location was fantastic, steps from the metro and the historic center

My business colleagues and I were forcibly relocated here from their Berlaymont Apartments due to an alleged electrical failure before we had arrived although I don’t believe that they made any effort to try and fix the issue as our forced compute to our business meetings took us right past the Berlaymont flats and we saw no no sign of any repair effort. The alleged failure of electrical power only took place after they had taken our money and was made with less than 24 hours notice. You make up your own minds. The alternative apartment was this one on Rue de la Reinette. A real dump of an apartment. 1. No extractor fan in either bathroom or toilet and no windows. You can imagine the atmosphere after a few days. 2. Only a cold tap to was wash with in the toilet which is very unhygienic. 3. Peeling wallpaper everywhere and a wooden floor that looked like someone went ice skating on it. 4. The TV didn’t work at all. 5. A very grubby entry area full of cardboard boxes that blocked entry and were never cleared away. 6. Perhaps the worst aspect of the was the uncaring and totally unresponsive customer service. They did nothing to help in any way across the four days they my business colleague and I were there. They could not care less. Avoid these charlatans and spend your money elsewhere. I will NEVER use them again. AVIOID. AVOID. AVOID.

The place smelled of smoke. Nails in the floor were sticking up and could have cut a foot. Found hairs on the bed linen. The wallpaper was peeling.

The property was great and it is well located. It was very comfy for us as a party. It has air conditioner. The bathroom was divided: the shower and a sink was inside the master bedroom and the toilet and other sink was at the entrance of the apartment. Be aware that has no washer machine. This was a con for us since we were traveling hoping form city to city. However, it was not listed as an amenity.

Big, too floor airy appartment with two double beds. Simple modern one with beautyful wooden pieces of roof construction. Fully equipped (only haven't seen iron). Fine location, relatively calm and easy to access. No window was possible to open (even in the bathroom), only terrace door. I haven't use much of equipment cause I busy outside. Don't forget your code otherwise you stay outside (no reception neither key)!

Une expérience horrible et surtout scandaleuse à ce prix ! Seul l'emplacement est correct. Résidence non sécurisée, non entretenue, service inexistant... Regardez donc les photos réelles qui n'ont rien à voir avec celles de leur site !