ホームタウン ホテル ブライアント(HomeTown Hotel)

我一次訂兩個房間，酒店讓我的客人自己付按金；基本沒有早餐，衹有六個馬芬，六個酸奶；服務人員一問三不知；網絡信號不好；退房時不給發票；攜程應下架該酒店。

Property stated they would match the price of ******* since i didn't have a credit caed for incidentals. The price charged was double that of ******* by the hotel itself. Customers never get treated with transparency, there is always it seems a hidden agenda to take more.

Nice and clean but upon checking in we had pre-paid on an app, they said they can see we were pre-paid then continued to charge me for the room again and they put a hold on my credit card for incidentals. It took me almost 30 minutes to make them credit my card back for double charging me.

Nice, clean room. However, the staff was overly concerned about me parking my uhaul truck on the property. I was in the process of moving long distance from Pennsylvania. There were only a few others staying in the hotel that night, so my truck did not inconvenience anyone. They wanted me to park the truck with valuables on the Walmart lot down the road. I am quite sure they would not have cared if the truck was vandalized and my things stolen. I suppose that no one has ever stayed at their hotel who was moving long distance?

Was made to feel unwelcome . Had booked a few rooms for a stay for a Christian concert with the family . While taking my bags up was asked if we were sure we don’t have extra guests . Then later after I Took my bags up and inquired in the hall way by the room about what our plans were for the day . The only worker took the time to go upstairs and the Front desk worker took the time to come up and harass us and ask if everything is ok. We would come to you if we had a problem. We were all dressed up also and adults but made to feel like we were delinquents and not welcome . Toilet was dirty and stained . I had enough and Asked for refund after it kept happening and was told they can do nothing about it . Checked out early that night .

This is a budget hotel and you get what you pay. It is ok for just a stop over for night but definitely not good for long stay

We had stayed there a few times in the past. There was a hole in the blanket They said breakfast stared at 6:30. They were just starting putting things out. Only powdered milk for coffee. We were very disappointed

The room was clean. The desk clerk was at our door at 11:00 as we were leaving not to help my wife who is handicapped but tell us we were about to overstay. His concern was not for the customer but to see we left! The breakfast was “the poorest “ excuse for one He had two slices of bread and yogurt the clerk said due to the “pandemic “ which was a lie! Terrible !

Check in was good. Room was clean and comfortable. Air conditioner was not on, so it was hot but it cooled off quickly.