Hammock Hotel Philadelphia Levittown

My family and I stayed for one night at the Hammock Levittown Philadelphia hotel. My baby has severe asthma, and this hotel boasted that they were smoke free. The entire lobby wreaked of cigarette smoke, but I attributed it to the smoking outside. We were on the second floor, and when we went up there, someone was actively smoking. The smoke was overwhelming and didnt get any better. My son started coughing and we called the front desk to ket them know and tell them we needed to be moved. She said shed call us back and never did. We went to the front desk after we realized no one was going to get back to us, and other families were having the same problem. Back on the floor, someone was smoking **** IN THE BUILDING. We stayed until we found another hotel and told the person at the front desk we needed to leave for the safety of my son. They wont give us our money back. Please, if you have children, stay the H away from this place.

Zero stars had to give one in order to comment. This Clarion in Bristol/Levittown is Absolutely disgustingly dirty toilets and bathtub have sewage backing up you cannot go to the bathroom or take a shower in this place lied to on a daily basis that the maintenance man is showing up at 8:00 a.m. and never does 5 days later being a flood victim and having no place else to go I am sick to my stomach. Also no maid even shows up to clean your room change your sheets nor give you towels this is the worst place on Earth not only dirty and disgusting but the rudest girl at the front desk who lies and makes threats to patrons DO NOT EVER step foot in this place if you're going to stay anywhere book at a Holiday inn on Street Road or some places like that with a good reputation because this place is hell on Earth!!!!! By the way they have their own made up outgoing message that there are technical difficulties and no one can answer the phone and you can tell it's a young girl who works there on that outgoing message no one answers the phone because no one wants to be responsible for the conditions of this place it needs to be shut down immediately!!!