I had very bad experience about the hotel. Though I had confirmed booking in the hotel about six months earlier through my travel agent God Speed, yet on arrival at the hotel on 15.04.2024 at night around 10 pm, they refused that I had any booking. After lot of conversations they apoliged for their fault and allotted a room to me. The room was leaking through all its portions. Rain water was pouring into the room. I had no other option than to stay there. The behaviour of ***agerial staff was not at all cordial. I would not recommend for the hotel.
自動翻訳
ゲスト
2024年2月29日
Rooms are spacious but smelly (some issue with drainage). Central heating is good. Breakfast is pathetic. Paper plates , plastic spoons, paper cups and very few options to eat. Chef can't even cook maggi properly Only good for those who have to transit between gulmarg and pahalgam and airport. For local sightseeing or people visiting srinagar mainly this is a big NO.
自動翻訳
Varsharohitjain
2023年7月29日
Incorporative staff. Our room’s a/c was not working and they did nothing about it after complaining 10 times.neither did they change our room. And bathroom was stinking. Worst experience. Won’t recommend…
自動翻訳
ゲスト
2024年1月26日
Great hospitality, awesome food special thanks to Mr Chef Showkat and his f &b team for serving delicious food very humble and helpful, very friendly steaf the hotel is clean and the ambience is very comforting highly recommended for at least two night stay
自動翻訳
Forest_Sunil
2023年7月15日
The washrooms were in pathetic conditions. No proper drainage of water from the bathing area, no hand towel or mat in the bathroom. Behaviour of Restaurant staff was rude, arrogant and very very bad.
自動翻訳
Freedom04449580513
2023年5月22日
Think twice before booking, Bathroom taps will not work, only hot water will be available, you have to take normal water from Sink for bathing. When you go for sight seeing, they will shift your luggage to another room without informing you, if you ask them reason for changing the room, they will simply blame you, that you only informed them to charge the room.
自動翻訳
NorthStar63419704845
2023年4月8日
Spacious room with bed heater, room heater, wi-fi service Excellent room service Excellent food quality with ***y options Customer-friendly and courteous staffs My kid enjoyed the stay at the hotel My family enjoyed the stay at the hotel
自動翻訳
garg_ak
2022年5月20日
Location is very far from the main spots. Buffet Food is strictly average. Zomato does not deliver to this location. Cannot order room service, Ala carte. Nothing close by. No shops, restuarants. A silent expression - welcome to no ***s land. Rooms are strictly average. No views. Bathroom smells. Lukewarm response of reception.