CH リコレタ スイーツ(CH Recoleta Suites)

La verdad Muy buena ubicación y comodidades tiene este hotel!!!

Property is fine. Some dishes not clean. Air Conditioned noisy and not working properly. So we decided to left on the 2nd day of 5. They said they apologize and their manager Will contact me for reinbursements. We never heard from CH Recoleta Suites again. Worse experience, better skip it!

Don’t stay there picture don’t reflect reality is old furniture not well kept. Elevator sometimes don’t work. Terrible customer service. I want a refund! I left the place after 2 nights

No TV in living room, no oven mitts, slider did not lock, no toilet paper. only two towels, no sheets for pull out sofa, bug in bed, sleeper sofa pull out was broke. And we couldn't even get a late check out. Otherwise, it was perfect! :) Sorry no referrals from this customer. Just a good location.

This property is walkable: close to a mall, restaurants, and interesting sites. The address given does not have anyone at the desk inside and is the door to enter is locked. The actual entrance is 2 doors down the street but there is no indication of this given. The apartment is comfortable with a kitchen and dining area. The AC cooled efficiently. The living room has a sleep sofa that looks like something that was dragged in from a garbage dump. It was so filthy and stained that I wouldn't even touch it, much less use it to sit or sleep. The ceiling in the bedroom had cobwebs on it. The safety bar in the shower is falling off the wall. Despite the positives I would not recommend this property to anyone!

Great staff, especially Julie and Xavier, thank you. Excellent location. We were very comfortable for a week BUT the overall condition of the property was not as good or as high quality as we expected: eg double bed but only one bedside table and lamp; no laundry facilities; we were able to borrow an iron but no board; the sliding glass door to the over bath shower was coming out of its tracking; only four hangers…..it could have been better internally in terms of condition but as I say, staff and location all excellent. Our room had a balcony overlooking the famous cemetery so that made up for a lot. And our only problem was early our first morning the aircon unit, above our bed, emptied its water reservoir over us - it was fixed and the mattress replaced very efficiently so again, excellent staff and service

I like size of the apartment I didn’t like the noise of the street

Very noisy place. There is a club on the ground floor. Impossible sleeping.

The suites are ok but they can improve some aspects like kitchen. The lady at the front desk has a bad attitude. It is my second time at the hotel but I will choose another one next time.