カントリー イン バイ カールソン バッファロー(Country Inn & Suites by Radisson, Buffalo, MN)

很一般小鎮上的旅館

The breakfast was not good. For the amount of money they charge, very poor quality. No real oatmeal, no hard boiled eggs, no microwave in the breakfast area, no cookies on the Friday evening out in the general area by the coffee. Keys did not work on second day. No gym on site,

My husband and I checked in for a 5 night stay. I had quite a bit to unpack and the closet cutout had 6 or 7 hangers, so I called the front desk and asked if we could please have more hangers. I was abruptly told "no"! After a long first day at a family reunion and a bit jet lagged, we came back to our room to find it had not been touched. The bed was unmade, the wet towels were where I left them on the floor, and the wastebaskets were full. I went to the front desk to complain. The night employee looked on the cleaning schedule and said it wasn't on the schedule, and she gave me some clean towels after I requested them. She told me to speak to the manager in the morning. When my husband and I went to talk to the manager, her response was that they only clean the rooms every 3 days!!! She was very arrogant, but because we were so angry, she finally asked if we would like cleaning service every day. We had booked 5 nights and, of course, we said yes. If not, I would've found another hotel. If the hotel was truly trying to conserve on water, they could still have someone make up the bed, empty the wastebaskets and clean up the bathroom and have towel racks in the bathroom to hang up a wet towel. We booked a "suite", which I'm still unsure why it was called a suite. Fortunately, we were busy all day every day and spent limited time in our room.

Staff were super friendly and helpful. The property was one of the cleanest that I’ve stayed at. All-around great experience.

Smoking area too close to the opening (the chairs on either side of the entrance), which the lingers into the lobby … not really all that friendly on the phone

The staff was very kind & accommodating. The rooms were spacious and clean, definitely would stay again.

Quiet. Small (not many rooms—nice) Personable receptionist; professional presence. CLEAN room. No smell of industrial cleansers—thank you for that. Nice breakfast area. I don’t come to this area often, but would choose to stay here if and when I did. Not your typical mid-range American hotel.

I like this property. I thought there were bed bugs. I was waking up with bites in my thigh and only on my thigh. I told them and they promptly had the pest control come out and inspect. To be honest the Super 8 next to them definitely had them. I went in the super 8 lifted the bed and saw them crawling. Took me 4 minutes from the time I checked in to identify them. So when I was noticing bites at the country inn I was shocked. The pest control guy came quickly ruled out bed bugs at country inn. I was just so pleased that they were nice and understanding about the situation and knew I needed piece of mind. They acted quickly.

AC did not work well at all. No maintenance on duty to look at the unit and no option for a fan or change of room.