ヒルトン ガーデン イン バーバンク ダウンタウン カリフォルニア(Hilton Garden Inn Burbank Downtown)

Ok stay

還不錯，隨便住一晚

早餐可以，房間不大，比較國內三星的標準吧

Be weary staying at this hotel when booking from a 3rd party site. Do not get the money in a timely manner. Room shower curtain had unknown substance on it, very gross. Other than that room was good for my family. The breakfast….not worth the 25 dollars! That should be included in the price of the room with what they offered. Or offer omelets to order, better food choices. That was the biggest rip off.

We arrived an hour after the check in time. Check in staff initially struggled to find our reservation, then informed us that one of our two rooms was not ready. After waiting a while, they found our reservation and an available room on a different floor. When we arrived to our rooms, they both smelled very strange and certainly not fresh or pleasant. Below is a picture of a dirty pair of bathing suit bottoms and a brown stained washcloth that was discovered in the hair dryer cubby hole. Up to this point, I was just very unhappy about spending $335 per room for one night! After this dirty discovery, I was absolutely disgusted. I really expected a better experience after spending 1/4 of my monthly mortgage on a one night stay at the Hilton. Needless to say, I will never stay at a Hilton again. Two final comments/suggestions… more astute greeters/desk personnel may be a good idea. Requiring these staff members ask how someone’s stay was when they check out should be part of the script for every guest. It may also be a good idea to not have additional fees for parking and the very plain hotel breakfast when guests are paying $335 per night!

Have stayed there before and will not again. Beds are not comfortable and they did not clean our room until the day before we left. Hire enough staff to clean rooms every day

The staff is great, friendly & veey welcoming. The property is nice & in a great area, also not far from Universal Studios 😀

Convenient location to catch shuttle to Hollywood Bowl. Stayed one night. Quiet, clean, comfy. Wish breakfast was free.

Hotel is clean and comfortable staff are friendly and helpful I recommend to anyone to stay here is like being at home