The hotel is beautiful, the restoration is exceptional and very much in keeping with how I imagine the original would have been. The spa is very well appointed and also retains some of the original features, we made good use of it during our stay. The staff were all great, every single one of them made us feel welcome and were friendly and helpful. A few downsides were as follows: Our room (106) was lovely, front facing, beautiful decor but with a really strong smell of drains in the bathroom, that despite the efforts of the housekeeping team, seemed impossible to shift. We were told by reception that this is a regular problem with a number of rooms. They really need to try and sort this out as it did impact our stay. We had breakfast both days of our stay. The continental offering was excellent, but the full English breakfast was disappointing and not particularly well cooked, (bacon and sausage were tough) apart from the excellent poached eggs. Also, no choice of bread, just packet slice loaves, which is unusual for a hotel of this quality. The other, very minor, point but nevertheless annoying was that it is not possible to get any radio stations on the TV. I would have expected this to be available. In summary, this is a lovely hotel and we really did enjoy our stay. With a little more attention to detail and some minor changes it will undoubtedly become excellent. We would stay there again.
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