ホテルからの返信: Dear Precious guest, We first would like to thank you for choosing our Novotel Cairo El Borg for your stay in Cairo and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Abdellatif GEBRILGeneral Manager
ホテルからの返信: Dear Precious guest, We first would like to thank you for choosing our Novotel Cairo El Borg for your stay and for sharing your comments on your experience among us. Kindly accept our sincere apology in regards to the laundry issue, we have it only offsite, and will ensure with our marketing team to make sure that al our websites are updated. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to go on our Website from where our agents will be able to give you all the relevant information to make sure that you book the Accor hotel that can make all your stay wishes come true. Best Regards, Abdellatif GEBRIL General Manager