コロンビア ホテル(Columbia Downtown Cairo)

Quarto satisfatorio... Predio onde esta o Hotel... um lixo

Good hotel. But small. Stratagy location.

ناس محترمة وودوين حسن استقبال ومعاملة وأسعارهم جيدة قطار صباح مصري بإمتياز ، أنصح بالغرف اللي تحتوي حمام داخلي .

We stayed at Colombia hotel in June. We were off to a good start with Mohammed, the hotel owner collecting us from Cairo train station and driving us a short 5 minutes journey to the hotel. Mohammed said that as it was a very short trip, it shouldn’t cost much and he wouldn’t overcharge us. But he did. He charged us 300 EGP for what should have been a 30 EGP journey. Here are the things we experienced during our stay: 1. There was another surprise charge of 350 EGP just to check-in 2 hours earlier, even though the room was ready! More money being squeezed from us. 2. We booked the twin room (2 beds), but were only given one bed. The receptionist’s attitude was unapologetic and incredibly dismissive. Despite the confusing messaging on the website, she refused to help or rectify the situation. Throughout our stay, her attitude was the WORST, fixed with a condescending smile. Why does it say “or” if twin and double mean the same thing? Even despite all this, we were very polite and put it down to a language barrier. 3. We were given only ONE towel between us. We asked for extra towels but they were stained and dirty. Even the mattress protector was filthy. 4. Wi-Fi is spotty. 5. Housekeeping is NOT included. We had to ask the receptionist on our penultimate day to clean the room. Terrible system. 6. Breakfast is NOT included. We didn’t even bother to ask about this. Too many bad experiences at this hotel. Do NOT stay here.

Incredible this hotel. Lobby was the worst , dirty, dangerous and with “people “ living inside. Really I can not believe this hotel is at ******* or **********. The photos will be clarify the situation and nobody solve the situation and not refund .

El hotel esta en un edificii viejo del cairo en piso 6, en general el hotel otra cosa, habitacion esteticamente otra cosa a lo q era el edificio... eso si muy descuidado las trancas de la puerta se quedaban pegadas, hasta nos quedamos casi como atrapados xq cerramos y despues no podiamos abrir... pero en general para pasar la noche... la zona muy ruidosa hay que entender q en el cairo no se duerme

It was so bad that we didn't stay and forfeited the money paid

The central location is positive. The rest is negative. It's more like Airbnb with a reception on the 6th floor of a run-down building. There is smoking at the reception, which you can smell in the front rooms. The furniture is yellowed, there are scratches on the wood. Everything makes a loveless and unkempt impression. Without ventilation, the rooms are fine. Even a window was broken. Breakfast only on demand and normally only from 9. Then it takes half an hour. Who wants to leave early for the sights should wake up early and hope that e. g. a guy from the reception “feels able” to prepare some breakfast (which was always bread, cheese, foul, a salad that’s all). Maybe it’s a place for a solo traveler man but not for someone with a western standard.

Finding the place was a little confusing, it’s a boutique hotel in an old building that has a bunch of other businesses and hotels. The room was alright but missing a heater and extra linens to stay warm. The wifi worked, which seems to be a hard thing to come by in Egypt. Could’ve been cleaned and maintained a little better, especially the bathroom, but the staff was nice. Breakfast was served to my room and was traditional Egyptian and decent, I just wish they would’ve brought it to me at the time I asked because I had to check out in 10min when the food arrived. The receptionist and service lady was nice and when I forgot something in the room they messaged me to let me know and even offered to ship it. I picked it up but appreciated the gesture. Due to the customer service, I’m giving them another try and will be staying there again, in a smaller room this time since the price is more than affordable. I’m curious to see whether my experience will be the same or different this time around.